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August 2025 by b s
Does no one answer the phones here?
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June 2025 by Alan Paul
Inefficient, slow, and rude.
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June 2025 by Linda Schulbaum
If there was an actual 0, I do that. I’m still trying to find a certified return receipt letter. It was going from Kings Park to Smithtown & showed day & time delivered. Well this was 5 weeks ago & the receiver never got it & I never got that green return receipt. I’ve been to the post office multiple times & told they’ll look into it & the first supervisor took my # to call me back. So where is this letter, in the deep abyss? I really need to talk to someone. I’m afraid to mail anything anymore!
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May 2025 by M S
The lobby is supposed to be accessible 24/7. However, the doors have been locked after hours with no communication provided to those who have a P.O. box at this location. I haven’t been able to retrieve my mail for several days. This is unacceptable.
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April 2025 by John KD2VKA
Missing mail constantly very rude unprofessional
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February 2025 by g Yee
Missing regular delivery numerous times. Rep said the postman is an older gentleman…, well I get it but I’m expecting important mail ( ei paycheck replies from other serious senders) !!! I’m not happy at all , send a fill in.
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January 2025 by Olivia Senia Patterson
The passport agent was extremely helpful and professional during my appointment. He worked very quickly and diligently, and made sure to explain each step in the process. I am very thankful for his services.
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July 2024 by Oleh Balaban
Miserable service, unlike UPS packages the postal service workers will not lift a finger to seal a label to your package and insist on charging your for the 12 inches of tape.
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February 2024 by Alissa Tocco
The Russian lady is just so unpleasant and goes out of her way to always give me a hard time.It's worth the extra mile to avoid her and go to Kp.
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November 2023 by Karyn Klimowicz-Anello
Had an appointment for my passport. Got there at 9am for 9:15. One person ahead of me and one in the office with the guy. An hour later, I had to reschedule. What a huge inconvenience this is. The worker may be here all day but that doesn’t mean we should be. 2 more families came in after me. Good luck to “scheduling an appointment here”
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November 2023 by Tony F
Only one clerk working during lunch hour
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September 2023 by amanda
employees are extremely rude
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April 2023 by Melody J.
I had a delivery/tracking issue. USPS employee Ms. B. Kelly of this post office was quite helpful, empathetic, and went above and beyond to assist me.
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March 2023 by 은서
employees are extremely rude
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September 2022 by Elizabeth Creedon
Just got hung upon by the woman on the phone. The worst service ever!!!
