“I travel 30 minutes every week to this post office. I prefer going to this one because you will be in and out. The 2 women that work there are wonderful. It’s worth the drive.”
“I have nothing but good things to say about this place. I ought to know because I’ve been coming here for 37 years. The lady that was a bad clerk years ago is no longer there because her husband left her and went back to Korea by himself and then she retired. The staff now is very nice and accommodating. I’ve seen many employees even retire at this place through the years , that’s how long I’ve been coming here.I have nothing but good things to say.it’s also a safe place to get my eBay packages delivered. Too many porch pirates ( thieves) in the building I currently reside in .”
“I had the first time passport application here. showed up little early than the appointment time. No lines. Shayne was the clerk who took care of my application, very professional and with lots of patience. The process was quick, around 15 minutes. There's 15 minutes street parking in front of the post office, and 1 hour parking in the area. I had no problem with finding parking.”
“My staff, friends and I have been to this place many times and that the last time went there was to buy stamps and put in on the envelopes and mail it out. The people that worked there are nice friendly and kind.”
“They are amazing in here ! Most respectable and wonderful human beings working here . Especially John . Best experience I’ve ever had in a post office and I come here almost every week”
“Yarmel delivered top-tier service—professional, attentive, and truly exceptional. The experience at this post office was nothing short of impressive: fast, efficient, and handled with care. It’s rare to see this level of excellence, but Yarmel made it feel effortless. You are appreciated!”
“We had an excellent experience at this office. The staff provides outstanding customer service, and the place is nice and clean. Special thanks to Mr. Garry,he is very knowledgeable, professional, and humble. Highly recommended! Thank you guys”
“It's the best place to apply for a passport. I arrived a day before my appointment to pick up a form, and the people there are so kind and polite. The next day, I arrived with my son to apply for his passport, and Jazmin is such a kind person. She helped me with everything and was so patient when taking my son's photo. If I could give her 100 stars, I would.”
“I have been using Rockin Wellness Collagen Vegan Revitalizer for over one year now. My hair has been thicker and more lustrous since I started using it every day. I use 1 scoop in my coffee.”
“Like others have said, friendliest service I have received in NYC! My clerk was #10 according to my receipt. Before being served she served an incredibly rude lady who made several rudimentary mistakes with her mail and she remained kind and patient (though if it were me I would have allowed her to make the mistakes and receive the package she was sending back at her house…)”
“Most of the employees here are excellent. Most of the time few customers are in this post office and they behave properly. The location is nice and tidy.
These things CAN NOT BE SAID OF 11385, that post office is worse than a zoo.”
“Went for my passport and the lovely lady at the counter assisted me in every possible best way. Made everything a breeze, answered my questions to the best of her knowledge, and provided the best service possible. They are genuinely awesome people and went above and beyond. I truly thank you with all my heart!!!”
“After having spent 25 minutes on a seemingly endless Post Office line on Flatlands Avenue in Brooklyn last week, this branch was a joyous discovery. Easy parking. One person in front of me, waiting for either of two tellers. Prompt, professional, courteous service. How rare.”
“Everyone I’ve interacted with the past few years has been very helpful and just nice to work with at this post office - feel for the workers building needs a reno!”
“I don’t know why there are negative posts here. I just left and was cared for Robert, one of the 2 agents working . The line moved fast, the pleasant smile and welcoming was greatly appreciated . This is a 4Star post office . Don’t believe the negative posts.”
“Thank you to MICHELLE for being informative, calm, professional, and patient. The passport process is not easy to navigate but she handled it gracefully. I came in as a walk in on Saturday (get there EARLY! They only take 5 walk in appointments- first come first serve). I was nervous and thought the wait time would be hours but she was fast and efficient. Super happy it was her that helped with my application.”
“I think this Post Office in Queens offers the best service. The staff is courteous and go above and beyond to make sure your paper work is in order. I had to go there a few times and I was impressed with their service.. I have sent a few people there and they were also impressed with the services. Great job ladies ???”
“I had a person say they did not receive my package from an eBay sale. I contacted this branch to see if they could help. I talked with Tiffany Drake, OMG was she awesome. She took the time to verify the delivery and find me a phone number for the proper local post office to call and verify the delivery. Her patience and persistence allowed me to have the information needed for this situation. Thank You so much Tiffany for your time and assistance today.”
“I want to express my great gratitude to the lady clerk who helped us prepare passport documents yesterday! Thank you very much for your patience and cooperation. She took some extra time to explain us the steps, we went through third party “rush passport”. Clerk explained us step by step what we should do and how to do it. We wouldn’t be able to complete it without her ! She deserves a raise for sure , people like her is a very rare thing nowadays, that makes you still believe in humanity !!!! She knows her job and loves what she does. Thank you soooo very much once again !”
“Liliana is a great person, she helped me with my lost package(actually never has been sent out) with a letter she took time writing to uscis. I really appreciate it!”
“The perfect post office for passports. I took my family of 7 and the service was amazing !! Thank you very much to Alexis - she's very professional, kind and very helpful. ?”
“I visited this branch today (04/29/2025). This branch is great, maybe there were some employees that did a bad job in the past. But my experience was great. The employee was quick and polite.”
“This very nice employee Mrs Arnold LEADSSA, very sweet and caring. My appointment was at 10:30 but when I arrived at 10 she took me in and I got my stuff done easily and left by 10:30! I really appreciate you! She’s very friendly too!”
“My sister and I have been to this post office to change the address of the house and that the man behind the window was very nice and friendly helped us out and gave us the correct information.”
9:30AM - 7PM
442 Lorimer St # 258, Brooklyn
Post Offices
“I come to drop off packages every once in a while and have had good experiences. My packages arrive to the destination around 3 days after drop off so very standard and professional. The post office is small, but the clerks work very fast to accommodate everyone. I haven't had any issues so far. They have been lovely so far.”
“It's a good place. All the times I've always been. They were kind and helped me and they are always there to get you out of any doubts I have seen comments. That they say that the staff gives a bad service I think that how you treat them they treat you are people and not all of us sometimes have a good day”
“As a new client to this post office, I was very pleased with the service I received today. I went to this office to apply the passport for my daughter...
Michael is the person who took care of my service. He is very professional and efficient. Most importantly, he is very friendly and accommodating.
I will absolutely recommend this particular branch to people who need passport service.”
“came on a saturday afternoon and it was everything one could ask for from a usps: barely any people, cool from the summer heat with a steady industrial looking fan blowing, and friendly efficient service from the ladies at the counter <3”
“EXCELLENT EMPLOYEES THEY HELP U WHIT EVERYTHING U NEED TO POST WHIT THEM THEY ARE DO BEST EMPLOYEES I EVER ? I NO THEY AF A A GOD BLESS BOSS N GOD BLESS HIM ALWAYS”