Rite Aid, a well-known pharmacy chain, has received mixed reviews from its customers. While some customers have praised the helpful and friendly staff, others have experienced frustrating situations. One customer expressed concerns about the store's approach to shoplifting, suggesting that employees should be empowered to stop "getto shoplifters" by any means necessary, even suggesting the use of tasers. Another customer reported witnessing a person taking all the Valentine's Day candy without issue. However, the majority of the reviews highlight positive experiences. One customer praised the store's staff, particularly Natasha and Ashana, for going above and beyond to assist them with their prescription needs and in-store purchases. The customer expressed gratitude for the exceptional customer service they received. Conversely, another customer had a less than satisfactory experience when attempting to pick up a prescription refill. The customer encountered issues with Natasha, who seemed dismissive and unwilling to address the customer's concerns. Fortunately, the pharmacist intervened and resolved the issue, but the overall experience left the customer disappointed with the lack of customer service. Additionally, some customers have expressed frustration with the store's security measures, which require customers to wait for assistance when purchasing certain items, such as toothbrushes. While the store may have implemented these measures to prevent theft, the inconvenience to customers is evident. Overall, Rite Aid's customer experience appears to be a mixed bag, with some customers praising the exceptional service provided by certain staff members, while others have encountered challenges with communication, customer service, and the store's security measures.
The state should give permission to the employees to stop these getto shoplifter buy any means ..give them taser I was in there one day ..the guy took all the valentines candy like seriously...and walk out like a breeze Trump need to send them too back ...
March 2024
Ashana is very helpful customer service here is very excellent ☺️
September 2023
Good the gentle man help tremendously because I was able to get my prescriptions even though it was very close to closing.
