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January 2024 by Frank
Bartender completely lacked customer service skills, didn’t saying just stood there, and the place is very ratchet, armed security cause there was some shootouts in
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November 2023 by Keshawna Mitchell
this place is probably one of the worst spots i’ve been to in queens. These people are money hungry and would charge you to breathe if they can. don’t waste your time if you want good vibes and good night , DO NOT COME HERE ! and psa. the drinks there suck ??
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November 2023 by skater pups15
AVOID AT ALL COST!I came to spend $1,000 at the bar & give everyone free drinks since at 3:25am there wasn’t a lot of people but I guess the Spanish women had me waiting twice next to people that wasn’t even talking or spending money after I asked for drinks ? and nobody else was ordering.Congrats to the owner, you saved me $1,000 plus the 20% tip I had planned for the young lady.I’ll go to another bar & spend real money
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September 2023 by A.J Law
I am an out of town retired military police officer & current law enforcement, Tactical firearms training officer. I work with local, state & federal agencies. I have to say, when I first arrived with my wife. I was taken back, because the security guard. Looked like a character from call of duty. But the system they have is very impressive. & even more impressive was the searching, my wife carries a various of self defense items. That I got for her over the years, because she's a nurse. Does home visits & also works at night often. Usually, wherever we are visiting. She gets in with most of the items, simply because security is clueless as what to actually look for. Not only did the bouncer find her knife comb. But he found her lipstick taser & her pressure point tool. He also knew specific case law on why each item couldn't be carried & answered every question about the establishment. He returned the items as we left to cap it off. With a warning to be cautiou of trying to enter places with them. Because some bouncers might not give them back. It was refreshing to stand & talk with someone. Who clearly has years of taken the craft seriously. I asked multiple times if he served in the military or law enforcement. Because of the setup of his plate carry. He had a us flag & sheepdog tag displayed. He just laughed it off & politely brushed it off. Whatever training he has. Shows in how he approaches the job! Also, he pointed us to the cloeh & she was friendly. & helped us with all our needs, she sat her & the prices was decent for a place not far from JFK Airport. Only con was, the food wasn't available till 12ish & then we didn't see it once ordered. Till maybe 1230! Also, once you go downstairs, don't expect to use your phone. I see why its called underground. Had no service whatsoever. Would've been nice if they offered wi-fi in some capacity. Maybe on the menu or once you book your section. But I was there to celebrate my wife's promotion, so I wasn't too worried about my phone. Just when I had to use my card & check a few emails. Give this place a 8.5 out of 10. Can wait to return to nyc, this will definitely be my go-to intown lounge!Wheelchair accessibility: I seen someone being brought down in a service elevator
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July 2023 by Jamila Milhouse
DON'T GO TO THIS PLACE!!! The vibe is addictive. You've been warned. You'll fall in love and forget about any other place in NYC ❤️
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June 2023 by Danny Surujbali
I’ve been to underground for many years, since the beginning, the early days. Obviously have not been there in years as the scene has changed, I no longer frequent “lounges” like this as it not a preference any longer. Recently as my cousin was visiting from overseas, we decided to take a quick couple drinks. It still seems to be a decent venue, music was great as always. However, I was really set off when I gave my credit card and id for a drink and without my approval, the bartender took it to a copy machine right by the bar and start it d to take a copy of my ID….without any consent! Was I seeing things? Haha I asked if they were copying my id and nonchalantly she replied “ummm, yes” like this was normal business practice. I think someone needs to update Underground on compliance with privacy laws, violation of privacy rights and protection, storage and compliance of a persons private information. As a business establishment in the present era we live in, it’s an obvious miss in considerations of someone’s privacy.
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June 2023 by David Bentley
I hosted a birthday party here. The drinks menu was superb and the staff were very dedicated to ensuring that me and my friends had the best night possible. The security is very strict. Would highly recommend UnderGround Lounge!
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June 2023 by Harrison Hayward
Beyond amazing! We had a birthday party with about 25 people on a Wednesday night and loved it. That day at underground is awesome, drinks are $5 hookah is $5 ! The best happy hour. The cocktails, vibe, staff and venue are all 10/10. Highly recommended for a great UnderGround Lounge!
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June 2023 by shuaibu mustapha
I had birthday celebration reservations. The meals was once splendid as used to be the service. Birthday package deal offers are very affordable. We got greeted at the door. Very imitate and cozy. Great Djs music and vibe is on point. Absolutely recommend it everyone.
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April 2023 by Asia M
Music and vibes are good but the food is horrible. The wings look like they boiled it and then threw seasoning on top. My whole table sent back their wings. And the lady at the bar just kept saying they were fully cooked lol wish I took a pic. But we got our money back anyway. The fries were soggy as well.
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April 2023 by Samuel Richardson
Really great selection on delicious drink menu that are all local to NYC! They also serve birthday package deals are very affordable. The staff are helpful and attentive, would recommend.Long lost of delicious drinks with choices for alcohol free too, all well priced. Underground lounge bar using the best music, every time you go there it’s a vibe.Perfect for dates or catch up with friends or colleagues.Atmosphere and friendly staff all the time.
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April 2023 by Teresa Zimmerman
Great place to eat and drink. I brought my friend, he loved the their delicious drink and the atmosphere. The staff serving were extremely friendly and helpful. As an UnderGround Lounge bar would be nice to spend your free time enjoy! Thank you for the experience see you soon.
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April 2023 by Bobby Poole
We went here on a Saturday night. The decor was great and atmosphere was intimate. Saturday night you had a great time the vibe is on point. There were a lot of delicious drinks options on the menu. The food was excellent and service was friendly. Highly recommend UnderGround Lounge.
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April 2023 by Earl Washington
Fantastic bar with a lively atmosphere. The best service, drinks to enjoy and the bottle package for birthdays on Friday and Saturday is worth every penny. If you are in the area, highly recommend stopping by and celebrating your birthday party here. It will be the most enjoyable time of your life.
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April 2023 by Arnold Ingram
Came in on a quiet Wednesday's night, the drink was very tasty and the staff were even helpful. At UnderGround is awesome, drinks are $5 hookah is $5 ! The best happy hour. This place has been on our list for a long time :) and it was worth the travel all the way from the area.
