Mazda of West Ridge is a premier Mazda dealership in the greater Rochester, NY area, providing quality cars, preferred customer service, and expert maintenance. The dealership strives to ensure customer satisfaction in every aspect, from selecting the right new Mazda model, including the Mazda3, Mazda6, Mazda CX-5, Mazda CX-9, and Mazda MX-5 Miata, to offering a pressure-free shopping experience. Customers praise the friendly and efficient service department, as well as the helpful and knowledgeable sales team, particularly Judy, who is described as a true professional, genuinely caring about customer well-being and satisfaction. Overall, Mazda of West Ridge is highly recommended for its exceptional service, quality vehicles, and commitment to customer satisfaction.
Had a recall on my airbag and they were very quick on getting it done. Super professional and friendly service.
December 2025
Shawn was so helpful with helping me throughout the whole process of leasing my Mazda CX-5. He is helpful and so kind! Tiara was very helpful with the financing paperwork and is so thorough. Overall a great experience and I love my new car!
December 2025
My experience with car dealerships is limited but I can't imagine there's too many out there that are better than this one. Working with Toby and Tiara to buy a Mazda CX5 was an absolute pleasure to say the least. Great staff, great service!!
