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“Es bueno el servicio pero en la tienda que está al frente del supermercado bravo de spring valley la tienda que está en la ruta 59 la atención es pésima y no ayudan al consumidor solo quieren vender en mi opinión es mejor el servicio en la tienda cerca al bravo y eso que es más pequeña y humilde gracias por su atención”
“Family of three. Transferred from Boost, Verizon and At&T at the Ramsey NJ store. Excellent customer service. We signed up for the best plan and got new phones and Mr. Shakib helped us handle all three transfers there. Excellent service. We transferred because their price was good for three phones and we wanted the international data plans”
“The computer pros at AAccess.net New City have always responded quickly to our computer repair needs. They are professional and friendly and always get the job done!”
“I have to write and praise three gentlemen at the Ramsey location. I went in a few weeks ago and the manager Joe (who helped me several years ago) assisted me. He was patient and answered all of my questions ( I had a lot) professionally. I purchased a phone, tablet and watch with his help. Once I received the items I went back into the store and was sad to learn Joey was on vacation. However, with the help of Aneudy I was pleasantly surprised. He offered the same professionalism and care and support as Joey. There was another man named Jesus whom also would jump in and answer questions if Aneudy had to assist another customer. I do believe these three gentlemen should be praised for their efforts. I will be back in the future and will send friends ans family their way!Thank you!!!!Sincerely,Donna L.”
“I really had very good service, I needed help in Spanish and I got the best from Francisco, he gave me the best recommendations for buying my new iPhone. I totally recommend it!”
“I went in today, because I had an overdue bill and my phone was cut off. An employee named Leeyah welcomed me with a big warm smile and immediately asked how she can help. I explained that my bill was due and I wouldn’t be able to pay it all, but I was willing to pay a large portion. Rather than take my money and send me on my way, she helped me to make a payment arrangement and saved me over a hundred bucks that I was prepared to give up. Also she made me aware of the in store service charges and encouraged and helped me service up from my phone. I’m thankful because I needed to lock up a few things for home and some other necessary items with that money,and she helped me get my phone back on without getting a dime out my pocket. I am really appreciative because a lot of places just “take your money and go”. But she was patient and worked me kindly to debit up from my phone. I am thankful for her warm welcoming personality and money saving advice. I was able to put that money to good use in other areas of my life and I am thankful to her.”
“Had a great experience at this Verizon store. Worked with Richard. He was tremendous. Every step he was clear on what was going on. He explained everything. Answered every question. He made my non tech savvy wife comfortable with the whole process. He was knowledgeable and patient. Great qualities. Very pleased with the experience”
“The staff is incredible! Brought in my IPad to activate, my tech, Missael is fantastic! By bundling my IPad with my Android...he saved me quite a lot of money! Plus I got Hula for free!!! You need to come in and see these great people!!!”
“Came in with some issues with my bill and rebates when I switched from AT&T last month and for the last month regretting it but when I came in and had the pleasure of working with KEITH .. He took his time to explain everything and went above and beyond to contact customer service for me and resolve all issues I was having. He was patient, kind and extremely knowledgeable. Verizon if you are reading this which I hope you are you need to commend your employee for his services. Anyone looking to buy a phone or anything else for that matter please and see Keith. He is the man!”
“My visit to Verizon was fantastic, thanks to the store manager, Alex. He offered truly exceptional customer service – he was incredibly friendly and efficiently resolved my issue. His positive attitude made me feel valued and eager to come back for any future needs. A superb experience all around!”
“All I can say Optimum is much better than Verizon. Except for the fact that they forgot to send my the $250 gift card promised when I moved and transferred my services.”
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“Rafael and his team are experts at what they do. they are polite, efficient, and respectful. even when i had a minor issue Rafael made sure to call me to follow up and ensure that everything was rectified. I will be using this location for my needs moving forward.”