DHL Express ServicePoint
Shipping CentersHours:
230-19 Rockaway Blvd, Springfield Gardens NY 11413 Hours
About DHL Express ServicePoint
DHL Express ServicePoint at Next to John F. Kennedy International Airport in Springfield Gardens offers international shipping services and next day shipping and delivery for personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, customers can easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. The staff, including Brian Santiago, Gail Dobbins, and Jeanine, have been praised for their patience, courtesy, professionalism, and exceptional customer service. Customers have had positive experiences, finding the service swift and easy, with the staff taking the time to walk them through everything and explain as they went along. Despite a few instances of package mismanagement, the staff has been able to de-escalate situations and ensure customers leave with a smile on their face. Overall, the DHL Express ServicePoint is highly recommended for its great staff and excellent customer service.
Most Recent Reviews
October 2025
Literally above and beyond customer service from the 2 customer service agent that helped me shipped my packages. Fairly simple and straight forward when making a shipment.
September 2025
DHL employee Brian Santiago of their Springfield Gardens office was the perfect representative. I needed to send an important package and he was patient and courteous while being exceptionally professional with me. Kudos to Brian for being such a great asset to DHL. Thank you.
July 2025
Went to the Rockaway Blvd. location in Queens, NY. Gail was awesome!
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