Duane Reade, a well-stocked and organized neighborhood pharmacy, is praised for its exceptional customer service. The staff is described as efficient, courteous, knowledgeable, and eager to assist customers. One notable incident involved a shift lead chasing down a customer who had accidentally left their ATM card in the machine, demonstrating the store's commitment to going the extra mile. Customers report a generally positive experience when shopping at Duane Reade, with the front-end staff being "extremely accommodating and helpful." The addition of a "very pleasant man giving cosmetic samples" has further enhanced the shopping experience for some customers. While the pharmacy has received mixed reviews, with one customer stating it is "horrible all around," the overall experience at Duane Reade is described as an "A+." The store is well-maintained, with no issues reported regarding messy appearances or boxes on the floor. The pharmacy is also praised for its dedicated staff and lower prices on medications. Duane Reade's convenient location, variety of offerings, and commitment to customer satisfaction make it a popular choice for neighborhood residents.
Honestly the best pharmacist I’ve ever had. She’s very intelligent. Takes her job very seriously. Just an honest genuine person who practices safety measures & protocol. She helped me find a prescription alternative that was covered by my insurance. Very impressed
July 2025
Great place just a little outdated could use some fixing also the prices can be a little expensive once some items but other than that great place
February 2023
I come to shop here once or twice a week and I have never had a bad experience. everyone in the front is extremely accommodating and helpful..I have never enjoyed coming more since they got a very pleasant man giving cosmetic samples...pharmacy is horrible all around I don't even bother but everything else is A+
