JCPenney is a well-known retailer that offers a wide variety of apparel and home furnishings. Customers appreciate the store's organization and cleanliness, making shopping enjoyable for all ages. They find it easy to locate their sizes, though some note a lack of sales representatives to assist them. One cashier, however, stands out for providing extra attention and help with discount codes. Some shoppers mention that sizes can vary, particularly in men's larger sizes, and advise taking pictures of sale items as proof since discrepancies may occur at checkout. The store features a good selection of national brands like Adidas and Levi's, along with private labels such as Liz Claiborne and Arizona Jeans. JCPenney also offers a beauty section with products from popular brands. While customers enjoy the clearance deals and toy section, some express frustration over issues like payment processing. Overall, JCPenney remains a favorite for many due to its appealing layout and variety of products, despite occasional staffing challenges.
The store is decorate lovely for the holiday season. The prices could be a little lower.
November 2025
The staff is very nice very clean in there well organized
October 2025
When I went to the Staten Island Mall, I had to visit JCPenney to get a few decorations and clothes and it was a good store! Prices are good it's VERY clean and quiet store I recommend this store to other customers!!!
