Lids offers a beautiful store filled with a wide variety of hats. Customers appreciate the friendly and helpful staff, with particular mentions of employees who provide excellent service and advice, making the shopping experience enjoyable. The store is always clean and well-organized, contributing to a pleasant atmosphere. However, there have been some concerns about customer service from one employee, who was described as rude and inattentive. Overall, Lids is favored for its great selection and welcoming staff, making it a top choice for hat shoppers.
The store is beautiful , have variety hats and the service from the staff is amazing especially John is very nice and friendly and he will recommend you the best option that fits you!
December 2022
Staff is very friendly and helpful. I went in with my brother, I don't wear hats but they had a ton of different options.
June 2022
Staten island mall lids is one of my favorite locations besides noho .
