Extra Space Storage, located at 2604 Richmond Ter in Staten Island, NY, offers a wide range of storage solutions including drive-up access, climate-controlled units, and parking spaces. The facility is known for its exceptional security, cleanliness, and helpful staff. Customers have praised the professionalism and kindness of the staff, particularly highlighting their informative and patient assistance during the rental process. Krystal and Maria have received specific commendations for their friendly service and willingness to go above and beyond to help customers find the right storage unit. With features like covered loading bays, ADA compliance, and convenient freeway access, Extra Space Storage makes the storage experience easy and hassle-free. Many customers recommend this facility to family and friends, citing the commitment to exceptional customer service.
I went in to view a unit and I dealt with Krystal. She was such a pleasure to deal with. She was very knowledgeable and knew all the answers to our questions and was able to assist us perfectly. She was a main part in the reason we decided to rent here. It was a great experience and looking forward to working with her in... read full comment
January 2026
Krystal was very kind and helpful. She was very informative and answered all of our questions and concerns. It was a delight to deal with her. Upon dealing with her I will definitely recommend Extra Space Storage to family and friends.
January 2026
Maria was very helpful and nice to me! She gave me all the information and explained to me everything patiently and showed me the storage room I rented out!
