Macy's, a well-known department store since 1858, operates over 740 locations across the United States, including the Rogue Valley Mall. This store features a vast selection of top fashion brands like Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis, along with a range of shoes, clothing, housewares, gifts, and furniture. Customers have praised the exceptional service at this Macy's location. One shopper highlighted the attentive assistance provided by a sales associate, who helped carry items to the register, allowing for a more enjoyable shopping experience. Another customer expressed gratitude for the compassionate support from staff members who assisted with a bridal shower registry cancellation. The helpfulness of employees like Daisy, Zoey, and Tila has been recognized, showcasing the store's commitment to excellent customer service. Additionally, Amanda from the Mac Cosmetics department received accolades for her friendly guidance, helping customers navigate the store and encouraging purchases. Shoppers appreciate the welcoming environment and personal touch that employees bring, making this Macy's a favored destination for many. Moreover, the Saturday farmers market in the back parking lot adds a unique community experience to the store. Overall, Macy's continues to impress with its broad selection and dedicated staff.
I went Saturday afternoon to Macys and a salesperson by the name of Roe was very kind and patient. She helped me in a very professional manner as well as help me find my lost phone. These days, it’s very hard to find costumer service like this.
February 2026
All depts were so well organized especially shoes. Made shopping so much easier!
February 2026
Great selection big discounts and best of all if you can't find a size they order it for you and send it to you
