Macy's, a well-known department store since 1858, operates over 740 locations across the United States, including the Rogue Valley Mall. This store features a vast selection of top fashion brands like Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis, along with a range of shoes, clothing, housewares, gifts, and furniture. Customers have praised the exceptional service at this Macy's location. One shopper highlighted the attentive assistance provided by a sales associate, who helped carry items to the register, allowing for a more enjoyable shopping experience. Another customer expressed gratitude for the compassionate support from staff members who assisted with a bridal shower registry cancellation. The helpfulness of employees like Daisy, Zoey, and Tila has been recognized, showcasing the store's commitment to excellent customer service. Additionally, Amanda from the Mac Cosmetics department received accolades for her friendly guidance, helping customers navigate the store and encouraging purchases. Shoppers appreciate the welcoming environment and personal touch that employees bring, making this Macy's a favored destination for many. Moreover, the Saturday farmers market in the back parking lot adds a unique community experience to the store. Overall, Macy's continues to impress with its broad selection and dedicated staff.
Marie G. on the second floor was an absolute angel as I was trying on dresses!
August 2026
I was very pleased with the shopping trip I made today, I was able to find everything I was looking for and wanted, and Ruddy even ordered the items I couldn't find through the system. Their friendly and calm demeanor puts customers at ease.
August 2026
Loved my shopping experience here with the help of Mehtap Ozbek. She was very helpful and friendly. I felt very comfortable asking for help from her. Overall, best worker there thats makes you want to keep going here.
