Pep Boys on Forest Ave in Staten Island is a trusted auto service and tire shop known for its friendly and professional staff. Customers appreciate the excellent customer service and the staff’s willingness to go the extra mile to make clients comfortable, especially when assisting seniors or handling special needs. The team is described as honest, helpful, and caring, often working quickly and efficiently to get vehicles fixed or serviced. Many reviewers mention that the technicians are knowledgeable, professional, and work well together, ensuring a smooth and easy experience. The shop offers a wide range of services, including new tires, tire repair, tire replacement, oil changes, brake repair, battery replacement, and vehicle inspections. Customers also highlight the quick turnaround, with some mentioning same-day service and short wait times, especially when visiting early in the morning. The staff’s dedication to quality service and customer satisfaction makes Pep Boys a highly recommended location for auto repair and tire needs. With over 100 years of experience, the shop continues to be a reliable choice for those seeking affordable, professional, and friendly auto care.
I need to personally thank Chris and the team who fix our Subaru Outback.We made home safe (Boston). He cleared several miscommunications and provided clear updates. If you need help ask for him. Mrs. Bennett
August 2026
Fast friendly service. The inspection took less than 20 minutes
August 2026
Exceptional especially in customer service and not just in the technical support, but I am not surprise because that is not my first time of seeking maintenance with that team. I have got satisfaction everytime I have been there.
