About Quest Diagnostics Staten Island Willowbrook Road
Quest Diagnostics Staten Island Willowbrook Road is a convenient location offering a range of lab testing services, including routine blood tests, drug screens, urine tests for the Department of Transportation, COVID-19 antibody testing by appointment, and TSPOT tests. The center is situated in a large gray and red building and provides services with a focus on efficiency and cleanliness. Appointments can be scheduled online through the website, which also offers tips for preparing for tests. The facility is open until 7:00 pm to better serve patients, especially during the Todt Hill PSC closure. Patients generally find the check-in process quick and easy, with some mentioning being in and out within 5 to 10 minutes. Staff members are often praised for being helpful and pleasant, with specific employees taking time to explain procedures and engage in friendly conversation. However, there are occasional complaints about wait times, which can be long and disorganized, and about seating limitations in the waiting room, particularly for elderly or disabled individuals. Some visitors experienced issues with staff communication or felt that certain staff members were rude. Overall, the location is considered one of the better Quest sites on Staten Island, maintaining a clean and professional environment.
Scheduling the appointment was very easy, and my phlebotomist, Sanije, was attentive and, most importantly for me, found my vein easily
July 2026
Made an appointment. Checked in via the text message and was quickly called. Excellent service from staff.
June 2026
I have had blood taken several times from the phlebotomist named Sanije. She is very thorough and caring. She always takes my blood with no issues. Thank you.
