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March 2024 by Kevin Korn
Quick service everything I needed
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March 2024 by Diane Squires
Every time I am at the Forest Ave UPS the staff is helpful, kind, efficient and move the line along quickly.
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March 2024 by Gabrielle Sindet
Speedy, knowledgeable and extremely helpful.
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February 2024 by Stephanie Fernandes
In case you think standing out in the rain is okay - check this location out! Absolutely ridiculous how small it is and the small amount of staff working that this is even allowed. Wish me luck on my thirty minute wait in the rain and 30 degree weather. Also, there’s only 3 parking spots out front in case you were thinking of sitting in your car. Ridiculous. Avoid.
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January 2024 by Elizabeth Martinez
It's a small location, there is no parking available. Although the people there are very helpful.
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December 2023 by Joey Esguerra
Just sent positive feedbacks because this store is small but tried their best to give a satisfactory service from the manager Ann and the team members like Josh.John,Austin,Richard and the rest of the team not mentioned you all deserves the 5 Stars. Hope you’ll get a better bigger space in the near future not just in Forest ave.even in Richmond Ave. area?
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December 2023 by Gabriella B
Always super helpful and professional, even if the line is long. These guys work very hard and sometimes customers need to check themselves and give the employees some credit, be more patient especially during the holiday season.
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December 2023 by Cynthia Mon
Sunday, Nov. 19, 2023. -- this UPS store provided excellent customer service. I very much appreciated PATRICK for his friendly, professional & expedient service. Store 4821 overall does consistently great work and is my GO-TO place when I need packages sent. I really appreciate you guys. Thank you! --- Cynthia
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October 2023 by Rasha Shoaab
They are overpacked, need more workers, line was all the way out because one of the three workers was in lunchThey also overprice the boxes if you need to purchase one like 4 times more than Home Depot price for the same size box!!!! Go prepared and do not purchase anything from them.
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October 2023 by M Medagoda
Very poor customer service. Rude employees. Had to wait 30 minutes in line for Amazon drop off.
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July 2023 by Joc “Jay raquel” Sosa
Customer is great and fast service. Only down side is the parking situation. Very limited, it’s a struggle.
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June 2023 by dong won
I use them for my ebay business. I tried using my USPS , but they always give me issues. Never have problem with these guys just drop and go so the long lines are worth the wait for me.
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May 2023 by Damali R
I love this ups store. The crew members are friendly they give you their whole attention and are professional. my packages always get there on time and if I need to notarize documents their notary is always available.this ups store is the closest around the area and gets real busy!!! So please don’t complain about long waiting times.specially when the guys working are trying to make sure:1. You don’t pay more than necessary for your shipment2. That your package doesn’t get return for mislabeling.3. That you receive the same level of attention the other customers get.I know from experience that Monday -Friday between the hours of 11am-3pm they have down timeAnd after 3pm they get a surge of people coming in to drop off packages, notarize document, ect.And finally as my mom used to say: if you have an attitude and are cursing and yelling don’t expect people to treat you loving and caring.
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May 2023 by D Dee
I just experienced the most amazing customer service from the employee here. Especially for the location just opening. He was kind of tall,white with glasses. I’m amazed how friendly and easy my process was. Just WOW!
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May 2023 by Bob
Been observing this place and noticed they constantly have new people in there and without uniform. Which lead to believe they basically have a unlimited supply of free or cheap labor of new people. We are coming for this store. The workers revolt has begun ✊?.