The UPS Store #4821 in Staten Island is known for its friendly, professional, and efficient service. The staff, including team members like Kevin, Josh, Austin, Richard, and Patrick, are eager to help customers with packing, shipping, printing, and other services. Customers appreciate the fast service, even during busy times, and value the helpful and kind attitude of the employees. The store offers a variety of services such as mailbox rentals, notary, shredding, and faxing, all provided by a dedicated team. Although parking can be challenging, the overall experience is positive, with many customers noting the staff’s effort to give satisfactory service despite the small space. The store is highly recommended as a go-to place for shipping needs, with many praise for the managers and team members who work hard to ensure customer satisfaction. The location is conveniently situated across from the Stop & Shop shopping center on Forest Avenue, between Jewett and Barrett.
Customer service person was very helpful He came to the door to help me with my package because it was heavy explain the best way to ship my package so I was saving the most. I would recommend the store to anyone.
May 2026
The fact that the customer service representative Jonathan was super hospitable, very professional. He answered questions on the phone when I arrived he treated me amazing serviced me didn’t realize it was that much service in the UPS store very much impressed.
May 2026
I always get great friendly and professional service from the UPS store I use
