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“Carlos, who I always see at this place, is one of the best customer service reps I've ever dealt with. I've dealt with other MetroPCS folks over the years, and none come up to his professionalism. Always helpful.”
“They were amazing!! My AirPod charger wouldn’t go in anymore despite my attempts to clean it. They were able to clean it in a timely manner and so kind. 10/10 recommend. Thank you!”
10:30AM - 7:30PM
4506 46th St, Queens
Mobile Phones
“Laura assisted us in the store and is a very charismatic girl and helped us with everything to transfer information from the phone, with great patience. They also gave us cell phone cases!! Excellent service we recommend it!!”
10:30AM - 7:30PM
191 Bedford Ave, Brooklyn
Mobile Phones
“Boris is an absolute GOAT! This man was juggling multiple guests with so much patience and understanding. This is the best verizon retailer in the country! Thank you Boris!”
“Very good experience in this store, I was in other stores and the customer service in this store is terrible, they treated us very well, they helped us with the problem we had, very friendly and cordial ???”
“These people are literally lifesavers, very honest and reliable. Thank you for today's help. They opened the phone in front of me for a live diagnostic and figured out the problem.”
“They gave me a high-quality screen and screen protector. they even replaced the speaker and vibrator that another store broke when they were fixing my phone, without charging me for that. Quick screen repair for $90. Very good customer service”
“Great boost mobile store. Always there to help out. My phone wasn't working properly and they were able to make it work smoothly. Thank you to all the representatives.”
“I dealt with Mario at this location today, he was VERY friendly and helpful. He did everything in his power to help me. The People on the phone however....that's a story for a different review. If I would like AT&T I'd go back to this store and deal with Mario - KUDOS !!!”
10AM - 7:30PM
120 E 34th St, New York
Mobile Phones
“I was in town last weekend and had the unfortunate experience of having my phone run over by a car. My mom and I were so lucky to walk into this store. Jake was incredibly warm and professional. He set me up with a new phone and made the entire experience a breeze. Definitely a bright spot in our trip! Thank you!”
“Highly recommend Flm380 my local phone repair shop in my neighborhood Always get the job done right the first time.Thank you With my broken iphone screen And And broken ipad screen”
10AM - 7PM
1732 2nd Ave, New York
Mobile Phones
“I want to add another glowing review of Mohamed at the Verizon 2nd Ave and 90th Street store in the UES.....
My close friend, who already had a bad experience at her neighborhood Upper West Side store, was still looking to buy a .phone.
I brought her to see Mohamed at 2nd Ave and 90th Street. Aa with me a few months ago, Mohamed was fantastic! So knowledgeable of phones and plans. He listened to what she needed and came up with the best priced plan for her. He transferred all of her data to the new phone, he made it all so easy. Mohamed is very experienced, knowledgeable, friendy respectful, really the best!
While I was there I brought up an issue I was having with my watch. He gave me many pointers on how to use it and downloaded new software to update it. Now it is fantastic!
REALLY, IF YOU NEED A NEW PHONE AND WANT IT FROM VERIZON, THE ONLY AND BEST PERSON TO SEE IS MOHAMED ON THE UES, AT 2ND AVE AND 90TH STREET!!!!
EVEN IF YOU HAVE TO TRAVEL, DO IT, HE IS THE BEST!!!
Casey, a very satisfied Verizon customer.
I bought a new phone, tablet and watch from Verizon. I went to your 2nd ave and 90th street store and worked with Mohamed. He is fantastic! Mohamed is knowledgeable, calm, friendly. He made this a wonderful experience for me! He transferred all of my data from my old phone to my new phone, synced all of my devices and even showed me features that I never knew I had on my phone!
I was very lucky to work with him. He made it all seamless and easy, and everything works perfectly.
Thank you Mohamed, you are so knowledgeable and a pleasure to work with!”
10AM - 7:30PM
484 6th Ave, New York
Mobile Phones
“This place has the best customer I have ever experienced anywhere. Sami is extremely patient and very smart. He helped me with every problem I had ( and there were many) This place is the best:)”
11AM - 7PM
661 Flatbush Ave, Brooklyn
Mobile Phones
“I was experiencing some issues with my MacBook Pro, Tareek was amazing he provided great customer service and was really knowledgeable and provided me with great insight on what the problem was and what will need to be done to fix it! I would highly recommend!! Thanks much”
“I had the most amazing experience today. Learning about my options with all of the most up-to-date technology. Not only was this a highly informative experience. I also was able to purchase a new phone and other accessories that I would not have been able to purchase anywhere else for this price. The patience, kindness, and the customer support or so genuine but I had to take a moment to leave this feedback. Thank you John for your professionalism.”
“I had a great experience speaking with Bappy. He was professional, patient, and very helpful throughout the call. He answered all my questions clearly and made sure I felt confident moving forward. Excellent customer service!
Highly recommended this store!”
10AM - 7PM
14-01 150th St, Whitestone
Mobile Phones
“Ray was excellent with the Customer Service with the purchase of a new iPhone 16 from the Whitestone Verizon Store. Ray was able to solve each & every open issue. Best, A”
“I’m so grateful they were able to fix my laptop after water damage! It was very quick and easy and much more affordable than having to take it to the Apple Store or buy a new one. I’ll definitely come back if I need another repair.”
10AM - 7:30PM
160-05 Jamaica Ave, Jamaica
Mobile Phones
“I was having a real issue with my phone and I went to a lot of stores. No one was able to sort it out until I came to that store and Rej helped me out. Thank you so much”
“It's a good store.They sell a lot of good quality equipment.They sell scooters.They sell cell phones, they so electronics.They the lawyer electronic needs at good prices and the scooters prices.You can't be beat.They'll beat any price”
“Needed to get an e SIM working quickly while I was traveling to the US, the staff was friendly and assisted me properly, the place is a bit small but good service makes up for it.”
“Great boost mobile store and representatives. I just ported from metro, they made the experience easy for me and helped me transfer my information over to my new phone. Thank you to the amazing representatives over there. Highly recommend to come to this store if you are thinking about joining boost mobile. They have the best deals.”
9AM - 7PM
563 2nd Ave, New York
Mobile Phones
“Min was so amazing and helpful, this store location was such an easy and awesome experience. Definitely come by & min and the rest of the team will be great help!”
10:30AM - 7:30PM
7302 Northern Blvd, Queens
Mobile Phones
“I had an extremely complex and difficult situation, but the people who worked here were extremely effective and efficient and solved the problem in no time flat. Much better than any customer service I received, not just in terms of mobile companies, but in ALL companies. Love this place so much. If I have any other issues, Verizon or otherwise, I will definitely be stopping by here.”
“I bought my refurbished laptop from Computer Overhauls on Ebay. I must admit, I was rather skeptical given the price point, but was very impressed with how accurate the description was! In fact, I think it looked even better in person! The computer looks as new, and operates as such. I am quite happy with my purchase and would fully recommend!”
“Came in to open a new line and this gentleman name Syed had helped me. He did everything smoothing and gave me a great deal, definitely recommend him to help you! Thank you. I’m a satisfied customer for sure.”
10:30AM - 7:30PM
1677 East 16th Street, Brooklyn
Mobile Phones
“Honest people doing honest business here. My phone wasn't charging. I went to other store, they told me my charging port needs to be replaced, and it was very expensive. I went here to check the price, the quote Brian gave me is much more affordable. And he told me the charging port is fine, just need to clean the port for fraction of the price. I watched him work his magic. Thank you Brian, you save me a lot of money. And my phone is back to business again.”
10AM - 7PM
1552 Westchester Ave Store 1, Bronx
Mobile Phones
“This is the best service I have ever received in my life. Kari is very charming and funny. I wouldn't change her for the world. Im bringing more customers to cricket. Thanks for the kindness and patience Kari. Top notch!”
10AM - 7:30PM
4916 Church Ave, Brooklyn
Mobile Phones
“Fast easy and painless! Ported my numbers over from Tmobile mark gave me a deal i couldn’t refuse! Best customer service! The port took no longer than 15 mins total in and out! Highly recommend!”
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“Fantastic customer service. The salesperson who helped me over several days when a new phone was glitchy was named Mia and she was very helpful and patient in explaining things (im older and more analog based, she took her time helping me understand several things that just werent clicking for me that might be easier for more digitally oriented people). She followed up with phone calls and lots of above-and-beyond details that really made her stand out from other experiences i've had. GIVE MIA A RAISE! ?”