Advance Cyclery is a locally owned and operated bicycle shop serving the greater New York area since 1972. The shop caters to a wide range of cyclists and skill levels, offering excellent customer service and knowledgeable staff. Customers consistently praise the friendly and professional team for their helpfulness, whether they are buying new bikes, trading in old ones, or seeking repairs. Many reviews highlight the shop’s willingness to go above and beyond, such as allowing customers to trade in bikes with minor damages or fixing e-bikes quickly and at a fair price. The staff are described as kind, honest, and attentive, making customers feel like family. The shop is well-equipped with good tools and offers personalized advice, including recommendations for electronic bike accessories like helmets with blinking lights and other features. Customers appreciate the quick service, often receiving repairs within a few days, even when busy. The shop also offers online ordering for items not in stock, with a focus on customer satisfaction. Whether visiting for repairs, upgrades, or new bike purchases, customers find Advance Cyclery to be a trustworthy and welcoming place. Overall, the shop’s combination of friendly service, fair pricing, and quality work has earned it a loyal customer base, with many promising to return for future e-bike and bike needs.
They did a fantastic job cleaning up and updating my daily commuter bike. It is sentimental (from my dad) and I knew it would be in great hands. It looks stunning, rides great, service was fast, and pricing was extremely fair for the upgrades and work done.
November 2024
I just bought another e-bike here and love this shop. They were very friendly and kind. I bought 2 old bikes to trade in and on the way there the bike fell and ruined part of the handlebar. They still let me trade in the bike. They unloaded and loaded the bike on my rack. Great customer service. Fair price. Highly recommend
November 2024
Excellent service, very friendly and professional staff. I will be returning and suggest anybody else with any bike needs do the same!!