AutoZone Auto Parts on West Genesee St. in Syracuse, NY, is a top destination for auto parts, offering new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the outstanding customer service, with staff members like Alexis and Zack receiving praise for their helpfulness and knowledge. Many reviews highlight the quick service and availability of parts, often with next-day delivery if not in stock. The store also offers veteran discounts. However, some customers note that the store can be slow during busy times due to understaffing, which may lead to longer wait times. Overall, AutoZone is recognized for its friendly and efficient service.
Lexi was a GREAT help with my daughter’s vehicle! It needed a few things and she not helped with parts, but installed as well!! Thank you very much for the kind help!
December 2025
Stopped in yesterday when I was unable to find my part down the road at advanced autoparts. Autozone had it and their store manager Lexi took the time to make sure I got what I needed. I have an older car and she helped me troubleshoot another issue too. Super grateful for her expertise! Thanks Lexi for making it easy!!
December 2025
Lexi was great very knowledgeable and great service
