C & B Auto is a fantastic and honest auto repair shop in Syracuse. The shop is known for its fair pricing and truly honest service, with customers emphasizing they never feel overcharged or taken advantage of. The owner primarily runs the shop, handling repairs and communication, which means some jobs may take a little longer, but the quality of work and integrity more than make up for any wait. The business provides great, professional, and helpful service, often going above and beyond. This includes performing additional checks or small services like filling tires at no charge, and in one notable instance, assisting a stranded driver at no cost. Estimates are accurate and match final bills with no surprises. They are described as friendly, fair, and affordable, turning stressful situations into pleasant experiences. Regarding vehicles being left unlocked, this is a deliberate policy to prevent broken windows due to frequent break-ins in the area, as a posted sign notes the shop is not responsible for personal belongings. Customers are advised to take their valuables home. Overall, C & B Auto is repeatedly called the best in town, with many customers stating they won't take their car anywhere else due to the exceptional customer care, honesty, and reliable work.
Great shop!!!! I've had a few issues with my 2014 Volvo XC60. They were very friendly, helpful. Something I worry about dealing with shops is being taken advantage of or overcharged for some things that I don't understand. THAT IS NOT THIS SHOP!! Very honest and fair. Thank you Brian & CB Auto for great service!!
May 2025
Came in for a bearing, ended up needing both the rear done, Brian hooked me up quick with decent pricing and threw in some free back brake pads, mine were severely worn, highly appreciated and will recommend, and give dude a break, this place is busy with 2 guys in the back, sometimes you have to wait
January 2025
They always get me in quickly. They do a great job. I would recommend them to everyone.
