Crest Acura is the dedicated Acura dealership in Central New York known for its excellent customer service. The recently renovated facility offers a wide selection of new and Certified Pre-Owned Acura vehicles. The Service Department is well-organized and provides a smooth experience, with staff like Bobby and Jeff praised for their professionalism, courtesy, and clear communication. Customers appreciate the quick and efficient service, often receiving updates via text and having their cars ready during lunch breaks. The staff also ensures that car needs are met attentively, making customers feel valued. Many reviews highlight the positive buying experience and ongoing service support, with customers trusting Crest Acura for routine maintenance and repairs. The dealership’s focus on customer care and quality service makes it a preferred choice for Acura owners in the area.
Service manager Jorge was very helpful and courteous, and even helped resolve a slightly past warranty issue with Acura corp
September 2024
I just had my Acura serviced. Service was in a timely fashion and they washed and cleaned my car. It’s sparkling!!!! Great service
September 2024
Bobby was excellent in providing details of service upfront, and was quick to notify when service was completed faster than anticipated, and overall cost was less. The Service Department was well organized and everything went very smoothly. Thank you!
