Edward Joy Electric LLC is a trusted local business known for its wide selection of lighting fixtures, lamps, and electrical supplies. Customers appreciate the store’s impressive variety, which often surpasses big box stores, offering high-quality materials that are easier to install and more durable. The showroom is described as beautiful and full of unique fixtures, making it a great place for remodeling or upgrading home lighting. The staff at Edward Joy Electric are generally friendly, knowledgeable, and eager to help. Many reviews highlight the helpfulness of employees like Bernice, Ron, Billy, and others who provide personalized assistance, help customers find the right products, and answer questions thoroughly. For example, employees have taken the time to follow up with manufacturers to get detailed information, which customers find very reassuring. While in-person shopping is highly recommended, some customers note that customer service over the phone can be inconsistent. One person mentioned a less helpful experience when calling for rare bulbs, suggesting that visiting the store might be a better option for personalized service. Overall, Edward Joy Electric LLC is valued for its excellent selection, quality products, and friendly staff, making it a go-to spot for lighting needs in Upstate New York.
Great variety of lighting on display! Very helpful staff.
July 2023
I just stopped in to look around. What a great welcome. Beautiful showroom. Many unique fixtures. Ron was real helpful and friendly he represents the company well.Bernice is sweet. I will return and recommend them for sure.
September 2022
Remodeling our home this summer and have found the most beautiful lights at Edward Joy! The selection is amazing! Customer service is helpful and very knowledgeable!
