FedEx Office Print & Ship Center is located on West Genesee Street in Syracuse, NY. The staff are described as awesome, amazing, and providing exceptional service with genuine care and attention to detail. They make customers feel welcomed and handle shipping with care. Employees are noted as a calm, professional presence who make everything simple, even for last-minute needs. The customer service is great, with staff being polite, respectful, kind, patient, and thorough in answering all questions. They go above and beyond, as demonstrated by helping track a lost return using store video and providing tracking numbers to resolve the issue. The store itself is clean, well organized, well lit, and has ample parking. The staff consistently works to get packages out promptly and provides the same high level of care for every customer.
