Firestone Complete Auto Care in Syracuse is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. The shop offers services like oil changes, brake inspections, engine repairs, and tire sales for every make and model. Customers report a wonderful, positive experience with a friendly and informative staff. The team is easy to work with, gets customers in right away—sometimes even same-day or prior to a scheduled appointment—and completes work dependably, often within about two hours. They are described as very good, reliable, and affordable, helping to save customers money. However, a note mentions that the restroom was very dirty and had no paper towels. The business aims to get customers back on the road quickly.
I have only been to this place routinely a few times. The service was fine, extremely friendly, maybe a reflection of why it is so busy even with making appointments. They exactly addressed the issue of the vehicle with very few questions, and always seemed willing to answer any questions I had about the service.
May 2024
Dom was great and took care of my service needs. Thank you.
January 2024
Everyone was so helpful and nice. From telling me a good time to come drop off my car.
