Firestone Complete Auto Care in Syracuse, NY has a strong reputation for reliable and friendly auto care services. Customers appreciate how the staff, especially Dan and Dom, go out of their way to help, whether it's getting a tire replaced quickly or assisting with finding a replacement from another store. The team is known for getting customers in promptly, often before scheduled appointments, and completing services like oil changes, tire rotations, and repairs efficiently—often within just a couple of hours. Many reviews highlight the positive attitude of the staff, their helpfulness, and the reassurance they provide during vehicle issues, even when customers are upset or worried about their cars. The shop handles everything from standard maintenance to more complex repairs, such as engine work and muffler replacements. While the service quality is highly rated, some customers noted that the restroom could be cleaner. Overall, Firestone Complete Auto Care offers dependable, affordable auto solutions and strives to keep customers satisfied and back on the road quickly.
The woman working the counter needs a raise. Her phone calls were professional polite and I didn’t feel the pressure of saying no to the services offered. And when I picked up my car her counter side manner was stellar.that’s how customers should be treated
July 2026
Very quick and professional in an emergency situation
July 2026
Diane was an amazing staff, friendly, efficient on a weekend where there aren't many technicians. Great place!
