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May 2024 by S Dy
This back holds the mortgage for my home in Florida and they do not offer all services such as home equity loans on Florida properties.
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March 2022 by Mohammed D
Sometimes I bring my pillow and blanket for when I have to stand in line to make a simple deposit because usually there’s 1 person at the counter that moves as if there isn’t 200 people in line.
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January 2022 by Mo D
Sometimes I bring my pillow and blanket for when I have to stand in line to make a simple deposit because usually there’s 1 person at the counter that moves as if there isn’t 200 people in line.
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March 2021 by Tradcathsoyjak
Went to this branch to take out a substantial sum of money from my long established (probably 10 years I’ve had this account), I was made to wait for 30 minutes for no apparent reason. Before I got my money the manager asked me “What are you going to do with the money?” And claimed it’s company policy to ask that. Really? The staff here is also absolutely clueless.
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March 2021 by Mike
Went to this branch to take out a substantial sum of money from my long established (probably 10 years I’ve had this account), I was made to wait for 30 minutes for no apparent reason. Before I got my money the manager asked me “What are you going to do with the money?” And claimed it’s company policy to ask that. Really? The staff here is also absolutely clueless.
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September 2020 by Lee Harrington
The employees use to be very friendly and helpfull.. Something has changed!
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July 2020 by floyd bourgeois
Great staff and very helpful!
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June 2020 by Mike R
Went to this branch to take out a substantial sum of money from my long established (probably 10 years I’ve had this account), I was made to wait for 30 minutes for no apparent reason. Before I got my money the manager asked me “What are you going to do with the money?” And claimed it’s company policy to ask that. Really? The staff here is also absolutely clueless.
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September 2018 by Amanda Dillon
Seriously the wait is always ridiculous- do these people know how to do their job? Wait time is always a minimum of 20 minutes and they don't have enough employees- WORST customer service EVER!
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August 2018 by Natasha McRae
After being a long time and loyal client with M&T bank, I had to make the difficult decision of closing my accounts. I made this decision based on a experience I had with the Downtown Syracuse branch, where I originally set up my savings and checking account with a large deposit. After banking with them for almost two years I have never had an issue until now. I was charged a $125 to my Savings account and I was unaware why. I called customer service and they explained the ex
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March 2018 by emily weber
The slowest most incompetent group of people.
