-
December 2023 by george Asian
zero star is not allowed here, so one star.I do not recommend anyone to this property essentially due to the lack of profession of the staffs (while the maintenance team are great!). When the office made an appointment, they do not respect it and told me that it was never made. One of the staffs would not listen to my concern and jump to her conclusion without any logic. It is very tiring to even report the problem (we did two months ago, but the office never dealt with it). If you like torturing yourself mentally, Nob Hill apts is a perfect place. You can find other reviews that support my claim. In a span of 2 years, they changed the management team twice, and there was lots of chaos (illegal charge of false late fees; see other comments, no maintenance, no notice, etc).
-
December 2023 by Francene Jackson
Do not rent from this place! Run, run, run. I rent from them and it is the worse decision ever. At first they act like they are nice after you sign the lease they are disrespectful. We were paying rent online from the app. Then, they change the system for 3 months so we would have to drop off our rent at the office until a new app is back up and running. However, I dropped off my rent early every month at the office which they wrote in a receipt book at the desk. When the online app is up and running again they place $150 charge on my account saying it was late fees. Charging me falsely is illegal and scamming. They refused to remove the late fees even when there is evidence that I was never late. I am still waiting for the late fees to be removed. The surroundings is dirty and stink with dog urine and poop in the elevator. Wish I can give zero stars.!
-
December 2023 by ajustsohitsetuzimi Cess
First of all I truly wish Google had an option for 0 STARS ⭐️ because they truly don’t deserve any star!!! There’s someone in the office who calls herself Receptionist (Dominic) but I absolutely don’t believe she even knows what receptionist is or means!!! She’s very disgusting I don’t know how she got hired to be the first person you see when you go to the office or calls on the phone but, then again!!! Why am I even surprised hmm from management to the least of them is the same. No one will assist you if you need it. Filthy apartments inside and outside looks are very deceiving; please read the reviews I wish I did absolutely everything is true except for the ones that give five stars lol I’m positive they’re lying or they were paid to lie. Can’t say that you weren’t warned. I wish someone warn me I would’ve take heed. It’s better to pay a bit more to live healthier and people who respect you and your money. Rat and roach infested apartments smh. What a lesson smh.
-
November 2023 by Andrea Preaster
As a 8 1/2 Resident a lot has changed. It giving Project vibes. But there is new Management so they are really trying their best to change the environment.
-
November 2023 by Xiaoyu Fu
I would definitely not recommend this apartment. My kitchen garbage disposal, light and shower have been broken for two months. I have called and visited the office for maintenance for several times in the two months. How they respond was terrible, and it's still not fixed.
-
October 2023 by Zhang Zhang
bad smell, huge noise, leaking toilet, messed package management.Cannot get maintain service.Hope google let me to point negative 5 stars.
-
October 2023 by Mar'Quee McKinney
Nob Hill apartments scam foreigners mainly and other residents out of $1,000's with "fines" and "fee" do not move here,cars get broken into,they harass you about your pets,charge you ridiculous fines and fees if you have a pet and tou don't lock it up for inspection this place has went down the drain absolutely awful financially I do not recommend any.oe moving here and that's why dozens have moved out nob Hill is nothing like it used to be
-
October 2023 by Abby Wells
If I could give zero stars I would, this place does not even deserve one. Worst place I have ever lived in. Our apartment looked down on the dumpsters outside which were constantly over filled everyday. Could barely ever open the windows due to the FOUL smell from the outside dumpsters.I had a leak in my celling and it took them 4 days to fix it. At one point they just wanted to replace the piping in the celling and just put a board up to cover the hole and leave it... unacceptable.We had our cars broken into TWICE in one week and management did not care at all. Nothing of value was stolen but it's the fact that management could care less is what made it worse.Within in the first month of us living there, an exterminator came into our apartment without any communication from the main office. We were not home at the time. My cat was LOCKED in the spare bedroom for over 6 hours without food or water. Took almost 2 months for me to get a response from this and to top it all off they tried to charge us for not having our apartment "ready" for the exterminator.The fact that there were cockroaches was the final straw. We had to break our lease because I was so DISGUSTED to live there. With how much you charge for rent its absolutely demoralizing to live in those conditions. It was embarrassing to have friends over because the building was not maintained and was absolutely disgusting. There was an elderly man that sat in the lobby of the building and would piss himself constantly and nothing was done about it.This is a very unsafe place to live, police were called constantly and there were constant break ins of motor vehicles and packages being stolen all the time.Horrible, horrible experience and I feel bad for whoever is living there now.
-
September 2023 by Olivia Silver
My car was broken into last night and several valuable, sentimental items were stolen, and my personal items were strewn all over the parking lot near our entrance. I will make a police report today and share this information with you. If a manager could please call me to discuss what security measures are in place to prevent such a breach of safety, I would sincerely appreciate the call. I would like for any available camera footage to be reviewed by management and the county police department so that the perpetrator might be caught on this footage and identified. I will press charges if this can be done and if they are identified.As it stands, my husband and I have had several loads of laundry stolen over the last few months, several pieces of mail have been stolen from our doorway, and our car has been broken into this once. I have opted into parcel pending for every delivery service, but drivers sometimes still don't follow directions, and there is only so much to be done to prevent stolen property after this. As of today, I am placing an official inquiry to you to understand what security measures are in place to prevent stealing from public/shared spaces at this apartment complex. If there are not adequate measures in place in parking lots (as there have been more break-ins than just my car since we've started living here 2 years ago), and if there are not security measures in place in laundry rooms, in the mailbox room(s), and/or in the building's stairways, I am asking if these measures may be put into place to catch offenders and to prevent further instances of break-ins or stolen assets. Someone should be monitoring this complex for the safety of its residents and their property.If these security measures cannot or will not be put into place, I will need to investigate breaking my lease with you, as I do not feel safe living in this complex with the amount of my personal property that has been stolen. My property has been rummaged through enough, and I can no longer tolerate it.
-
August 2023 by Olivia Pine
My car was broken into last night and several valuable, sentimental items were stolen, and my personal items were strewn all over the parking lot near our entrance. I will make a police report today and share this information with you. If a manager could please call me to discuss what security measures are in place to prevent such a breach of safety, I would sincerely appreciate the call. I would like for any available camera footage to be reviewed by management and the county police department so that the perpetrator might be caught on this footage and identified. I will press charges if this can be done and if they are identified.As it stands, my husband and I have had several loads of laundry stolen over the last few months, several pieces of mail have been stolen from our doorway, and our car has been broken into this once. I have opted into parcel pending for every delivery service, but drivers sometimes still don't follow directions, and there is only so much to be done to prevent stolen property after this. As of today, I am placing an official inquiry to you to understand what security measures are in place to prevent stealing from public/shared spaces at this apartment complex. If there are not adequate measures in place in parking lots (as there have been more break-ins than just my car since we've started living here 2 years ago), and if there are not security measures in place in laundry rooms, in the mailbox room(s), and/or in the building's stairways, I am asking if these measures may be put into place to catch offenders and to prevent further instances of break-ins or stolen assets. Someone should be monitoring this complex for the safety of its residents and their property.If these security measures cannot or will not be put into place, I will need to investigate breaking my lease with you, as I do not feel safe living in this complex with the amount of my personal property that has been stolen. My property has been rummaged through enough, and I can no longer tolerate it.
-
August 2023 by Aumma Begum
DO NOT MOVE TO BUILDING 1, esp TOP FLOOR (6TH ). There's a foul smell there that comes from an apartment. We had to run everytime we are going out and coming back.Also there was resident who kept stealing packages. Many people's packages went missing. Our clothes from the laundry room were stolen too.Also, they still have not processed our move-out. So I am still being charged by a third party.You should call them and see if they pick up. They never will once you move in though.Last time I was there, all the treadmills in their gym were broken. They were broken for like a year and they didn't fix them.
-
August 2023 by Jared Strecker
I don’t even live here, but the process of trying to contact the front office was horrible. They rarely pick up the phone and when they did the lady I talked to was incredibly rude. I asked if there was a way to fill out an application online, to which her response was (rudely), “No.” And then radio silence. Why not provide some more information? Also, when I mentioned that we couldn’t come in to the office to get an application because we live 6 hours away, she seemed so confused, as if the concept of someone moving was so perplexing. Like what? Extremely unhelpful, plain rude, and just so unprofessional. If you’re looking to rent a unit, I’d steer clear of this place. Plus, other reviews make it seem like the place is a dump. Don’t waste your time here.
-
August 2023 by Maggie McBurney
The apartment is nice, but the staff does not communicate or respond at all. Moving in I had to find the apartment myself and then someone showed up an hour late as I was leaving just to see if I had questions, but they couldn't even answer the questions I had and did not provide important info that I wouldn't have known to ask. They do not respond to maintenance requests and won't even respond to my attempts to find out what I owe for rent!
-
August 2023 by Duhao G.
Lived here for 3 years and witnessed Nobhill went downhills. The last 1 year was terrible, we had multiple issues including cockroaches, packages stolen frequently(lost 3 packages in a single week) and obnoxious neighbors who play super loud music and constantly creating noise 24x7.After moving out they are illegally withholding my deposit and never responded to my emails, calls and letter. I’ve filed complaint to the attorney general’s office, and plan to sue in small claim court if the issue doesn’t get addressed. I’d encourage other tenants who face the same issue to do the same.
-
July 2023 by Elisha Hu
DO NOT MOVE HERE! THEY STOLE $800+ from my husband and I. They miscalculated our security deposit and took over $800 dollars from our account. Unfortunately they took advantage of the fact that we moved across the country to steal from us. Despite constant emails and several phone calls, they have yet to reply back to us. It has been over 1.5 months since this ordeal. This is CLEARLY theft and we will get the police involved