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“Sent flowers to a friend. Ordered yesterday and delivered yesterday. The arrangement was above what was shown in the online picture. Thank you for having a wonderful local business. It is nice when I can call and talk to someone directly to order flowers.”
“Hafner's consisstly has healthy plants. They are my go to plant store. During the summer they have excellent produce. It is lovely during the Christmas season.”
“Carol is a great person to see when your looking for new plants. We explained to her what we wanted the area we had to put the p l ants and she gave us several options. We ordered them and she called us when the came in.”
“Purchased Patio & Pool Furniture sets earlier this year. We couldn’t be more pleased. Very high quality furniture options. Worked with the Owner Mike & his Team throughout the entire process from our initial product research phase to the ultimate delivery of our purchased furniture. Open, honest, transparent, responsive describe our experience.”
“Vollmer Farms is now open for the season. They have a lot of plants, soil, and vegetable plants. I'm waiting for the farm store to open in July. I don't have room to plant anything at this time.”
“Owen is a young handsome helpful gentleman. Helped me find all my items and even loaded them into my car too. If you need any help at this location Owen’s your guy!! ❤”
“I had priced out Koi pond supplies at a large box store, thinking it would be a ton cheaper. First, it was almost the same price; only slightly more expensive at The Pond and Rock Shop. Second, The employees at the shop are so incredibly friendly and knowledgeable I am incredibly lucky I chose them over the box store. The slightly higher price is completely worth it as The Pond Shop continues to be a great resource that I can always go back to for advice and hand holding when I need help! You can’t get that in a large store for sure!!! Love this shop!!! I have recommended to all my friends!!”
“They have one of the best fish rooms in Syracuse better then most of the big chain pet stores. I recently went there for dog food which they also have a good selection and I saw they had a fish room unlike the cicero store that I use because its closer to me. I walked in a they had fish I have never seen before in the hobby. The fish all look heathy and the tanks were clean. If you like fish definitely check them out they are very knowledgeable as well.”
“Ricardo was awesome to work with. My fiancé and I went in looking for an air nailer and quickly realized how overwhelming all the options were, we were honestly about to make the wrong purchase. We asked Ricardo to unlock one so we could buy it, and he stepped in right away.
After asking a few questions about our project, he quickly realized it wasn’t the right tool for what we needed and saved us from making a bad purchase. He explained everything in a way that actually made sense and guided us to the correct nailer. On top of that, he made sure we had everything else we needed to get started, things we definitely would’ve missed on our own.
Super helpful, easy to talk to, and just really great service overall. We really appreciated it! Thank you Ricardo!!”
“Kudos to Cristian in customer service. Called several big box stores in the area only to have literally no one answer the phone. Cristian not only answered quickly but then went above and beyond looking for answers for us. Awesome job!”
“I went into home depot to purchase a kitchen range and only after a couple of minutes.I was offered help by bob, he was fantastic.He went through and looked for everything online that I needed, he got me a couple of discounts. Everything went very smoothly, very gracious, very polite and I very much appreciated all the help that he gave me it did not take that long. And I was very happy with the first one that he came up with. It's like he knew what I needed. Thank you, Bob.”
“Straight forward, no BS.Billing is not straight forward. One invoice for the rental deposit. One invoice for the credit.YOU have to match them up for the actual charge.”
“Luis at tool rental and John the manager were able to to help resolve an issue with their rental truck that had problems. John was able to resolve my issue and ask for a favor at the Cicero Home Depot that had a properly equipped truck! Thank you for the help, it means a lot to make things right!”
“So the running joke is that the Home Depot has terrible customer service and associates hide from you when you go there. I had to run to the garden center for something, and had the opposite experience. The staff member manning the entrance greeted me when I came in, and helped me find the item I was looking for. The aisles are a little wacky and he wasn't able to direct me perfectly, and I had to do some wandering and scrounging. Still, he was so nice and at least seemed willing to help, which is more service than I usually get in these kinds of big box home stores. I'm not super handy so I can't really weigh in on everything here, but the garden center was pretty nice.”
“Tom gave me the best customer service when assisting me with the keys!! There was a situation and tom came over to help, and really showed he cared and he cares about the store!!! I love that!! Need more people like that”
Nurseries And Gardening
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“First time at Sollecito and I will definitely be back! Phenomenal selection of plants and shrubs, and most important to me - great customer service! Eric Johnson helped us out with picking the right plants for our project and spent extra time with us to insure that we knew just how to insure that they'll thrive. His professional advice was invaluable. Thank you Sollecito! A five-star experience.Services: Garden landscaping”