O'Reilly Auto Parts store #5909 in Solvay, New York, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers appreciate the friendly and knowledgeable staff, who are eager to assist with recommendations and solutions, even when provided with limited information like a photo of a car battery. Many reviews highlight the excellent customer service, with staff being described as kind, helpful, and efficient. One customer noted that the staff's helpful suggestions and quick service made a positive difference, especially when they needed to change a car battery or find specific parts like an inverter for a long trip. Repeat customers were recognized for being remembered and receiving discounts for their loyalty. Several reviews mention staff members going above and beyond, such as installing headlights and adding needed products quickly, which made customers’ days better. Overall, the store is praised for its fast service, good recommendations, and a positive shopping experience. With over 6,000 locations across the US, this O'Reilly Auto Parts store stands out for its helpful staff and customer-focused service.
My go to place for parts. Actually knowledgeable employees working here that are always helpful.
November 2025
went to the one on West genesee Street today to get some antifreeze for my car being a woman that knows nothing about cars he helped me with the antifreeze Great customer service thank you to the gentleman that help me. I will be going back if I ever need any for my car
July 2025
The service was great,had the part I needed for a 72 Chevelle in stock and got back on the road quick đź‘Ť
