TOPS Friendly Markets is a well-regarded neighborhood grocery store known for its great prices, good produce, and friendly staff. Customers appreciate the store's clean and organized environment, making shopping pleasant. Many reviews highlight helpful employees, with specific praise for a cashier who is patient and kind. However, some customers feel that the product selection and customer service could be improved, noting that only a few cashiers are consistently helpful. The store also faces challenges with staffing, leading to difficulties for customers, especially those with disabilities, in finding assistance with bagging and carrying groceries to their cars. Despite this, the store remains a favorite for many, with some customers riding bikes there frequently and shopping for nearly 20 years. Concerns about theft and store cleanliness are mentioned, but overall, TOPS is seen as a good place to work and shop, with friendly staff and a welcoming atmosphere.
