TOPS Friendly Markets is a grocery store with a mix of positive and negative feedback from customers. The store offers a decent to wide selection of groceries, produce, and meat, with some pretty good deals. Many note the service from cashiers and staff is good. The store is described as clean, well-organized, and well-stocked by some. However, other reviews highlight significant drawbacks. The prices are frequently seen as pricey, nearly on par with premium stores, but the quality, selection, and freshness are considered subpar and underwhelming. Issues with cleanliness are common, with reports of dirty bathrooms, dirty floors, and a dated interior. The location is noted as not the cleanest or safest, with occasional issues with panhandlers. Practical problems include a lack of floor staff for assistance, an inaccurate website, and the inability to take shopping carts to the parking lot, which is a particular difficulty for disabled persons. The overall experience is often described as disappointing and lackluster, despite the store serving an important role in feeding the community.
