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April 2024 by Francisco Noguera
Very kind and professional, Mia helped me figure out what I needed to renew my passport. Great customer service, thank you!
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December 2023 by Adam Schotz
I have nothing really negative to say. The people working there were quick, accurate and very pleasant. More pleasant than most clerks around the holidays. That building is starting to really show its age, though. Overall, a decent visit!
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May 2023 by Kristina V.
What a great customer service every time. Super fast as well. One girl there (with pretty nails) is so friendly. You get a feeling that she loves her job. Such a great energy.
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February 2023 by Ken Souser
A lot of staff in this particular branch tend to be grouchy.
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December 2022 by PJ
I’m shocked to see so many negative reviews about this post office. I think the staff is wonderful.There was a woman a few years ago who was absolutely awful, so I agree that she might have been the cause of the horrible experience.Though the current staff is amazing. I come in with prepaid packages all the time and they scan them for me almost immediately, super fast shipping, never any lost packages. Which my customers and myself appreciate very much!I must add the staff is extremely friendly and patient, I have waited in line behind some customers who have no idea what they are trying to do, which holds up the line for forever long.P.S - Purchase your shipping labels on the usps website, not only does it save you money but it saves a ton of time at the post office and its super easy! Most importantly it will help the staff out and make them move faster for your convenience!
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August 2022 by Mark J. Ilacqua
Terribly run post office, never enough staff at the counters, management hides in the back all day. In a busy area, always a line out the door. Been like this for years.
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May 2022 by Verquan Nelson
They can’t find anything lost a card with $2000+ and no one knows where it’s at, but on the website it’s says it’s at the post office I wish I could give them 0 stars, the phone service is despicable and frustrating. The in person workers were not even dressed in uniform
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March 2022 by Brhandi Vinton
This place is the worst. I cannot wait to move. They don’t process things correctly and they’re rude. I haven’t been getting my mail for almost 2 weeks. I don’t know how many packages weren’t supposed to be forwarded to my physical address and still were, but not only were the not sent to the right address, they were stolen too!!! Apparently it’s because “someone was covering for someone else” ? Do yourself a favor and get a PO Box SOMEWHERE ELSE
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September 2021 by Wyatt W
First time coming here. Both ladies were rude as soon as I walked through the door. Long story short, they ended both laughing in my face. You can tell these people are the type to trash talk their customer as soon as they walk out the door. I won’t be coming back.
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July 2021 by Mark Monmonier
I have been trying for over 11 minutes to get through to a human being at the DeWitt, NY Post Office, to ask a question about stamps that were paid for but not in the envelope provided. The USPS is using the voicemail/phone-tree system from hell.
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May 2021 by Lisa Gibson
Twice now (at least) I have mailed packages from work. I put the flag up on the mailbox and they sit in the mailbox for days while the postal person continues to shove more mail into the mailbox. I'm not happy and will be filling a complaint.
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January 2021 by Brett Barry
I submitted a complaint via the main USPS website regarding a package that we sent to Dewitt, but tracking info. shows it stuck in NJ -- for weeks! Within hours, Emilio from Dewitt personally called to apologize on behalf of the USPS and said he'd continue tracking it for us and would alert his staff to be on the lookout. What a gentleman. Thanks, Emilio. Keep us posted!
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October 2020 by Nik F
The price to ship anything is high.
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September 2020 by MD Roberts
You may have to wait here however staff have always been knowledgable and professional and they are one of the few post offices open until 5:30pm which is such a life-saver.
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September 2019 by Katherine Walton
I usually go to this post office even though it is not the closest to my house as I find that they are more patient, better staffed, and looking to help me with my post office needs. There have been a few times that they are busy, but overall, it's less of a wait here than at other post offices in the area.
