Sleepy Hollow Hotel offers a mix of experiences. The location is convenient and appreciated by guests, especially those visiting nearby areas. The hotel provides clean and spacious rooms that are up to date, with comfortable beds, making for a generally pleasant stay. The staff has been described as efficient, nice, and caring, contributing positively to the guest experience, especially during check-in. Guests also enjoy the beautiful walkways along the Hudson River with stunning views. However, opinions on the value and amenities vary. Some guests find the rates high, noting that for over $200 a night, the rooms are comparable to budget options like Super 8, which offer free continental breakfast, whereas Sleepy Hollow charges extra for breakfast at their restaurant. The breakfast at the hotel is considered expensive, especially for families, and some mention that the breakfast options and room sizes are modest. There have been occasional issues with room equipment, such as non-working TVs and coffee makers, but staff are quick to replace faulty items. The ballroom and outdoor spaces are highly rated, suitable for events, with some guests noting a brief fire alarm incident. Overall, Sleepy Hollow Hotel is appreciated for its location, cleanliness, and comfortable rooms, though some feel the value for the price could be improved. The hotel is a convenient choice for travelers seeking a clean, comfortable stay with scenic surroundings.
We appreciated the helpfulness of the manager, Arion.
June 2024
We came for a Conference. Enjoyed the stay. Customer service was very good.
June 2024
Came here for an event so no comment on the rooms. Ballroom and outdoors were very nice. Fire alarm did go off in middle of the evening but was turned off quickly. Surprisingly short trip from Monsey area.