Wells Fargo Bank receives positive reviews for its helpful and courteous staff. Specific employees are noted for being extremely helpful, kind, patient, and attentive, providing excellent customer service. The staff is described as great, wonderful, cheerful, very helpful, and organized. Customers appreciate efficient service that handles necessary security measures without wasting time. The overall experience at the bank is reported as positive, with some customers noting they feel better off dealing with familiar bankers who know them.
Worst. Bank. Branch. Ever. Always in total chaos. Wait time can be more than 30 minutes when no when else is waiting. Manager solicits services. Waste of time and inefficiency is the standard.
September 2024
Atms work fine, but if you want to actually see a teller or anyone inside, it would be quicker to drive down to the ardsley branch and then back before you'd even get close to seeing someone here. My lord is it ran poorly.
May 2024
Despise having to go to this branch. Employees seem aloof and lazy. I have to call to get someone to come to the window of the the drive up banking. After many years as a Wells customer, considering taking my personal and business banking elsewhere.
