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8:30AM - 4:30PM
822 Commerce St, Thornwood
Mailbox Centers
“I am very happy with the service at this post office. The staff always greets me with a smile and quick service. I go there regularly to send out packages and have to say the one employee Ash is always very friendly and welcomes everyone with a smile and wishes everyone a great day as they leave. I will continue to bring all my mail and packages to this location just based on the customer service alone”
“With no exaggeration, this is by far the best UPS location in the NY area. Best staff, clean facilities, extremely organized, short wait times, extremely efficient.”
“Jon and his team are amazing! Truly, they’ve gone above and beyond. I am not the easiest customer, I’ll admit that. They’ve helped me in more ways than I realize. Jon has helped me resolve several mailing issues. I cannot thank this team enough!”
“The staff are ALWAYS very helpful & professional & same staff, maybe senior staff, but regular for years! Not a fast turnover at all? Which suggests to me doing something right & always kind in greetings & pleasantries! Very much appreciated in these stressful times!”
“Was running late they had just closed and needed to pick up access point package that was medication they refused. My medication better be okay! I'm really upset usually no issues here but wow.
Edit: After checking with my home delivery pharmacist and the timing of the delivery they informed me picking up next day will be ok. I was super worried as medication needs to be in fridge...and we all know medication is not cheap! I will say that the guy following procedures could have been nicer instead of annoyed. I do understand you're closed but no reason to be rude.”
“Very reliable, available, and communicative. Prices are reasonable, but the excellent service is invaluable. Highly recommend. Clean store and UPS trucks there often. Great location and plenty of parking. I use their virtual mailbox service for my business. This is a must-have for your business. I check mail while traveling using the app. Matt and Suzanne are nice people.”
“I had a fantastic experience with Mr Mailbox! I hired them to replace my broken mailbox, and they absolutely exceeded my expectations. They took the time to help me choose the perfect style that matched both my taste and the look of my home. Their team went above and beyond to ensure the mailbox was delivered and installed quickly and professionally. The attention to detail and customer service were truly top-notch — a solid 10 out of 10. I highly recommend Mr Mailbox if you're looking for quality work and outstanding service!”
“I had an absolutely amazing experience here, all thanks to Derek. My parents and I came in because we weren’t entirely sure how to return an Amazon package through UPS, and Derek went above and beyond in helping us. He was incredibly patient, calm, knowledgeable, and genuinely kind throughout the entire process. He took the time to explain everything clearly and made what could have been a confusing situation feel completely stress-free.
Outstanding customer service like this is rare, and it truly stood out. UPS is incredibly fortunate to have someone like Derek on their team. Without a doubt, this was the best customer service experience I’ve had at this store.”
“Such a neat, clean, fresh looking, cool on a hot day, friendly store. On a Sat morning, not much of a line, returned my Amazon package very easily and left. Highly recommend. ❤️”
“Rachel and the team here are rock stars. I used to dread coming to this location back in the day but since her team took over management a few years ago, it's been a night and day difference. Quick and friendly service, reliable notarys, and always willing to go the extra mile. So glad to have them in our community, our small business relies on them immensely!”
8:30AM - 6:30PM
923 Saw Mill River Rd, Ardsley
Mailbox Centers
“They don’t deserve poor reviews. My experience has been good. In and out quickly. No nonsense service. It’s great to have convenience of dropping off returns”
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“This store has been an essential part of my business for 7+ years now. They are very accommodating to my package pickup/drop off needs. Always treated like family when I walk through the door. Thank you and looking forward to many more years of business together.”