“I had an absolutely amazing experience here, all thanks to Derek. My parents and I came in because we weren’t entirely sure how to return an Amazon package through UPS, and Derek went above and beyond in helping us. He was incredibly patient, calm, knowledgeable, and genuinely kind throughout the entire process. He took the time to explain everything clearly and made what could have been a confusing situation feel completely stress-free.
Outstanding customer service like this is rare, and it truly stood out. UPS is incredibly fortunate to have someone like Derek on their team. Without a doubt, this was the best customer service experience I’ve had at this store.”
“I just had a lovely experience with Jake who was a tremendous help this morning.
He went out of his way to be patient and professional.
He's a great asset to your business.”
“With no exaggeration, this is by far the best UPS location in the NY area. Best staff, clean facilities, extremely organized, short wait times, extremely efficient.”
“Jon and his team are amazing! Truly, they’ve gone above and beyond. I am not the easiest customer, I’ll admit that. They’ve helped me in more ways than I realize. Jon has helped me resolve several mailing issues. I cannot thank this team enough!”
8:30AM - 6:30PM
1333A North Ave, New Rochelle
Mailbox Centers
“Christopher is brilliant, professional and so helpful. Plus he is an absolute delight to talk to. I hope he never leaves! Thank you Chris for being patient with all of us when we come in with our boxes!!”
8:30AM - 6:30PM
177A E Main St, New Rochelle
Mailbox Centers
“All of the service reps at this location are courteous, helpful, patient, and prompt. They are always helpful when I’m trying to return a package. They never lose their temper when I’m trying to find my QR code! 😂 I go to this location all the time for whatever I need. Thank you all!!!”
“Without a doubt, the most friendly and helpful staff of any UPS store I've ever been in!! the team was not only helpful and knowledgeable, but they treated me with respect while also having some fun with the work! If I ever need to ship from the area again (I grew up in the area and was visiting family) I this will be my only stop. Thank you!!!”
8:30AM - 7PM
941 McLean Ave, Yonkers
Mailbox Centers
“Randomly stopped in here to get something notarized. There wasn’t someone available but the person speaking to me was kind enough to let me know where else I could find a notary whether walking or driving. Long story short, you never know the day someone is having and them being helpful was a change of pace to how things had been going. A nice review is my small thank you.”
8:30AM - 7PM
1767 Central Park Ave, Yonkers
Mailbox Centers
“The excellent communication and wonderful customer service I experienced on a busy Saturday morning made my visit very pleasant. I'm excited to return to the store for all my future shipping and returns needs.”
8AM - 6:30PM
15 E Putnam Ave, Greenwich
Mailbox Centers
“Went for Notary services. Super friendly staff, everyone was smiling and in a good mood - took care of shipping what I had brought too. The art of customer service is clearly not lost here. Will drive out of my way to give them my business next time.”
“Such a neat, clean, fresh looking, cool on a hot day, friendly store. On a Sat morning, not much of a line, returned my Amazon package very easily and left. Highly recommend. ❤️”
“This store has been an essential part of my business for 7+ years now. They are very accommodating to my package pickup/drop off needs. Always treated like family when I walk through the door. Thank you and looking forward to many more years of business together.”
8:30AM - 4:30PM
822 Commerce St, Thornwood
Mailbox Centers
“I am very happy with the service at this post office. The staff always greets me with a smile and quick service. I go there regularly to send out packages and have to say the one employee Ash is always very friendly and welcomes everyone with a smile and wishes everyone a great day as they leave. I will continue to bring all my mail and packages to this location just based on the customer service alone”
8:30AM - 6:30PM
81 Pondfield Rd, Bronxville
Mailbox Centers
“Kivvy was absolutely amazing. I had a great experience with her. Needed help in terms of mail forwarding and holding. Her response was very thoughtful, patience, kind. I'm not sure if I spelled her name correctly, however sounded like that spelling. Staff was great for me”
“I have been had my P.O. Box with them for a year now and my mail and packages are always delivered properly. The ladies at the counter are very pleasant as well.”
8:30AM - 6:30PM
923 Saw Mill River Rd, Ardsley
Mailbox Centers
“They don’t deserve poor reviews. My experience has been good. In and out quickly. No nonsense service. It’s great to have convenience of dropping off returns”
“The staff are ALWAYS very helpful & professional & same staff, maybe senior staff, but regular for years! Not a fast turnover at all? Which suggests to me doing something right & always kind in greetings & pleasantries! Very much appreciated in these stressful times!”