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“Went here for an amazon return. Friendly staff, this was my first time doing a amazon drop off. A staff member show me where the drop off area located and explain to me about QR code and receipts. Great service.”
“I just had a lovely experience with Jake who was a tremendous help this morning.
He went out of his way to be patient and professional.
He's a great asset to your business.”
“I was in a huge rush - the team was incredibly helpful, responsive, kind. Could not have asked for a better experience. When I think about what I really want in a customer service experience, they hit every mark.”
“I cannot thank the staff of the Rye UPS store enough! My elderly parents and I came in needing to sign some complicated documents requiring witnesses and notarization. Despite the other duties and responsibilities on the store, the staff were patient, kind, and thoroughly professional. I am very grateful and highly recommend their service!”
8:30AM - 6:30PM
1333A North Ave, New Rochelle
Mailbox Centers
“Moved from PO Box and couldn’t be happier. The customer service is FAR above and beyond. They even made a delivery to a restricted international address that USPS couldn’t.”
8:30AM - 6:30PM
177A E Main St, New Rochelle
Mailbox Centers
“I take great joy in writing about my experience about this branch of UPS store at 177 East Main St,
Store # 4992, New Rochelle, NY. The whole staff is always courteous to everyone whether the store is full of customers and very busy of if it’s one Customer. They work smoothly and has an always smile for everyone. Regardless of what question a customer has, it’s never a bother to them and they always have the right answer. I live in the Bronx and yet I go to this store which is miles away just because of the customer service that is second to none.
I hope that management appreciate the staff at this branch. They deserve bonuses. Their customer service is top of the line especially THOMAS.”
“This UPS Store feels like my second home because I’m there so often. The staff is always helpful, friendly and incredibly quick. Even when it’s busy, everything is easy and stress-free. Highly recommend this location!”
8:30AM - 7PM
941 McLean Ave, Yonkers
Mailbox Centers
“I purchase alot of products online and returning my items are always easy because of this UPS store. This store is very reliable, efficient and the best one in town. Like seriously I am not joking. Even in the busy seasons they stand on business. I have been to many UPS and they can't compare to you guys. Customer service is 10/10. Awesome job to the team. Keep up the good work!”
8AM - 6:30PM
15 E Putnam Ave, Greenwich
Mailbox Centers
“I had a great experience today at UPS thanks to the gentleman who assisted me. He was incredibly kind, patient, and took the time to help me with sending my letter without making me feel rushed or confused. His professionalism and friendly attitude truly stood out. It’s not always easy to find customer service like this, and I really appreciated how helpful and attentive he was throughout the whole process. Thank you for such excellent service!he told me his name but I totally forget I think he said Shami or something like that.”
“I had a shipping issue that I was completely frustrated with. Owner was very helpful and accommodating. He went overboard to help and ensure my needs were met. I recommend this location 100% without hesitation!!”
“This store has been an essential part of my business for 7+ years now. They are very accommodating to my package pickup/drop off needs. Always treated like family when I walk through the door. Thank you and looking forward to many more years of business together.”
8:30AM - 7PM
1767 Central Park Ave, Yonkers
Mailbox Centers
“I don't understand all the negative reviews. I just came from UPS & the fellow who helped me could not have been nicer or more helpful. Around me I could hear REPEAT customers. You don't come back if the service is lousy. Much cheaper then using Staples.”
8:30AM - 4:30PM
822 Commerce St, Thornwood
Mailbox Centers
“I am very happy with the service at this post office. The staff always greets me with a smile and quick service. I go there regularly to send out packages and have to say the one employee Ash is always very friendly and welcomes everyone with a smile and wishes everyone a great day as they leave. I will continue to bring all my mail and packages to this location just based on the customer service alone”
8:30AM - 6:30PM
81 Pondfield Rd, Bronxville
Mailbox Centers
“Dropped off 5 items to be returned to Amazon. The young man and woman working were very pleasant. They were patient and did not rush me as I dug out the QR codes from the Amazon app. I was braced for an attitude based on the critical reviews. Nope. The attitude toward me was as nice as could be. ??”
“I had a great experience at the post office today! I was in and out quickly, and everything was explained clearly. The process was smooth and efficient, and the staff was incredibly friendly and helpful. It made what could have been a stressful errand surprisingly pleasant. It was definitely one of the better post office visits I’ve had!
Wish they had better lighting, and it was cleaner.”
8:30AM - 6:30PM
923 Saw Mill River Rd, Ardsley
Mailbox Centers
“They don’t deserve poor reviews. My experience has been good. In and out quickly. No nonsense service. It’s great to have convenience of dropping off returns”
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“The staff are ALWAYS very helpful & professional & same staff, maybe senior staff, but regular for years! Not a fast turnover at all? Which suggests to me doing something right & always kind in greetings & pleasantries! Very much appreciated in these stressful times!”