Empire Visionworks is a leading optical retailer with over 770 locations across 41 states and Washington, D.C. They are committed to providing a superior customer experience, offering a wide selection of glasses and contact lenses for men, women, and children. Customers praise the friendly and professional staff, who take the time to ensure they have what they need. For example, Judy at the front desk is often recognized for her excellent service, and staff like Nancy and Lori are known for their knowledgeable and helpful assistance during eye exams and fittings. Many customers have found the staff to be helpful and friendly, making the overall experience positive. While some may experience longer wait times, the great customer care and good experiences encourage many to return and recommend Empire Visionworks to friends and family. They accept thousands of vision insurance plans and promote annual eye exams for all ages, ensuring everyone gets the care they need.
My shopping experience could not have gone better. It was so smooth and easy. A great staff and I'm thrilled with my choice of glasses
January 2026
They are very professional, very efficient, courteous, and clean.
January 2026
My appointment was at 10:15 and I was done by 11:15. With a couple, routine test, eye exam, ordering and paying, I thought it was a good experience! The 2 ladies and Dr., I had were very nice and professional!
