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“I have been trying to find an IPHONE for the past 3 weeks to no avail until I called the cricket store on Eggert road in North Tonawanda and spoke to Remy on the phone. Who then informed me that she had the phone I was looking for, so I came to the store and bought a new phone. Remy was so helpful not only with excellent service but also recovered all my data from my other broken phone. She is a great asset to this company and deserves to be recognized for above and beyond service also she definitely deserves a raise also”
“Jordan was excellent—professional, knowledgeable, and very helpful. He made everything easy and took the time to get it done right. Highly recommend asking for him at AT&T.”
“After being locked out of my AT&T business account for nearly a month, this was the first AT&T store where someone genuinely listened and tried to help.
Jeremy Matties took the time to understand my account protection and MFA issues instead of simply directing me to another support number. He involved his manager, Christian Cruz, documented the problem, and escalated it through the proper channels.
They didn’t solve the issue during my visit, but they treated me with respect and were the first AT&T employees who actively advocated for a solution. If you have a complicated account issue, I highly recommend this store.”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“These guys are awesome. First time being there I walked into the shop and immediately knew these guys knew what they were talking about. I’m a car mechanic and had a heavy tool fall on my phone obliterating the screen. They gave me the quote and told me they’d be done before noon. 10 o clock am I get the notification they were done and was easy and out. Everyone was super polite and joking around, what a great vibe and easy experience saving the day would recommend to anyone.”