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February 2024 by Diaz Reddix
We all are in good hands with enterprise so look it up and they will hook you up. Thanks .....
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December 2023 by Orhan M
Excellent customer service. Thanks to Denece at the Troy, New York location. Completely satisfied and happy with the service provided.
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December 2023 by Joseph Buchanan
Would like to thank Kailin for her quick work for finding me a rental care after my accident. She went out of her way to help and was very professional, experienced and answered all my questions. Everything was done quicly from beginning to end. Would recommend if you need a rental car.
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October 2023 by B
Malcolm is incredible. Best customer service I have ever received from enterprise (which is saying a lot because enterprise is amazing). He should most definitely be promoted to whatever position he would like. Can't say enough positive things about he professionalism, knowledge, expertise, clear love for his job and company. He did an amazing job ensuring his customers receive exactly what fits their needs. He truly encompasses everything enterprise stands for.
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October 2023 by Jeff Curran
Nice setup for this off airport location. The people are nice. The facility is clean. The cars acceptable. It seems they have trouble with their software which slows down the process.
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October 2023 by Jeff C
Have never had a bad experience when renting from you. Worked with Denise, who was very helpful explaining policies. Will be renting from you again soon.Thank youJeffrey Collins
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October 2023 by Yehoshua Yoseph
Malcom Kane a great associate of the company, very respectful and courteous. He helped me from start to finish.
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September 2023 by DaVania Mit
This place is a joke. The manager Denise is a liar. While I’m with a client she calls and tells me the location will Be closed by 2pm to try to bully me into making a payment on her time. I spend 2500-3K a month over summer when I lost my vehicle with these people. You would think after all the money spent they would provide better customer service. I highly suggest a different location. I would never rent from them again.
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August 2023 by Yesha Vayda
Always a seamless process to rent a car from enterprise but this location had excellent service. Ian helped us get a great discount on an upgrade.
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August 2023 by Jack M.
Update, after Enterprise asked me on here to contact them to address this... nothing, not a word.
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August 2023 by pattie hanan
Excellent customer service from Denece. BMW had too many bells and whistles for my taste and was high in road noise, however, I've liked most of the cars I've rented in the past from Enterprise.
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July 2023 by keith allen
The staff was friendly and helpful and did a great job getting my family into a SUV for are family vacation to the Hamptons
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June 2023 by Mercedes Arc
I’m a frequent renter at the Troy location . Every team member I’ve had the pleasure of meeting has been nothing short of courteous and patient . The store gets crowded at times and the way they handle customers during their rush hour is amazing . The customer service is A1 and every employee is nice and greets you with a smile .The vehicles are always clean and efficient . I enjoy renting from this location and will continue to refer my friends and family .
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May 2023 by Sean Kelly
Service team were very friendly and helpful. Rental functioned great. Was clean and a smooth drive.
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May 2023 by Sabrina McKay
Mark was awesome! Made the whole experience seamless and quick! I really appreciate that esp as my reason for renting was having my car totaled at a red light. He came and picked me up, was friendly, made conversation , took care of me at the office super quick, such a great experience I would def recommend these guys at the Troy location for any rental needs!!!
