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May 2024 by Herefor1
I recommend Brenda.
Prices need to be lowered for basic returns, ridiculous!
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April 2024 by Jan Omalley
We have always dreaded tax time years ago but for the last 4-5 years our experience has improved greatly .. every year new upgrades makes the process less time consuming ..
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March 2024 by H Scott Herrmann
Way too expensive. Simplest returns ever; all done online; probably took her 12 minutes tops; and charged $159.00 for a Federal/ NY State returns.
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March 2024 by capital news 518 and reviews
Very polite staff
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March 2024 by Stephen M Kerestan
Super friendly and extremely knowledgeable...taxes were done in less than 24 hours...will definitely return next year !!
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March 2023 by Dean Bennison
If I could give them a lower rating, I would. After spending almost 7 hours on the phone with them after I discovered that their software doesn't work right and identifying it to them every time I called them the customer service person you could tell had no idea about their software and and even thou I have a case number the last time I called they tried to tell me they didn't see any case number until I pressed the issue also once you buy the software even though it is no good you can't get your money back. Tried deleting it and reloading it no good. Went to a different software and what do you know that software worked also being retired and on pension and social security ny does not tax pension and social security but h&r block software does, they Tried to tell me I needed to file a W-4 which has nothing to do with what I was talking about. I also called a h&r tax specialist and they could not believe the runaround I was getting.. log and short don't trust H&R BLOCK SOFTWARE.
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March 2023 by Mary Myers
Had a little glitch with the computer shutting down. The wait time was a little longer than usual but over all great experience.
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February 2023 by Maggie Garmley
Mr. Taglione is THE best of the 'best'. Thank You very much!
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February 2023 by Nicole Brundige
The people that work there was very helpful and very friendly
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September 2022 by Robert Johnson
i like the work felix does
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September 2022 by donna phillips
Representative was very knowledgeable.
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September 2022 by amanda hume
Andrea Bobo was amazing!!!
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September 2022 by L Kay
Felix Talione!
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September 2022 by Jessica H
Very helpful and friendly
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September 2022 by Sandra “Nygirl67” F.
Ms Gardner was extremely patient and professional.
