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November 2022 by Alexander McAllister
Zach is a fair and trustworthy man, got a great car at a fair price.
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November 2022 by Deborah Grant
Had a great experience with Palmer Auto Sales.
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September 2022 by Divinegod Allah
Zack and his mother Mary have always helped me get the vehicle I was interested in. They have always treated me with both respect and integrity. They will always get my business. Straight up.???
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November 2021 by Leanna Dunn
Came close to buying a car here, but it didn't work out on my end. During the potential buying process the staff was helpful and friendly! Made me very comfortable with my potential long distance buying experiene.
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September 2021 by Evan A.
Outstanding place to do business. I have purchased multiple vehicles from them and have been pleased every time. Highly recommended.
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July 2021 by Shawn B
Terrible experience with these guys. I bought a car from them that every time I turned around I needed to fix something else. Every time I called them about issues I got excuses and was told the owner was out. Every time and then when I would drop in after being told by his mom he wasn’t there even after he made an appointment with me, he would either be there or shortly show up. Not a good experience. Going elsewhere now. I’m getting texts now because I guess some examples are needed. From day one the car was missing a headrest and was told it would be taken care of. I went months with nothing and then I told the owner I went to VW dealer and it would cost over $500 to replace. Told that to the owner who said that’s not how we deal with it. We go to eBay. Those didn’t even match. Also I bought the vehicle with Michelin tires because with my daughter being in a wheelchair they wanted the safest tires on but when we picked up the car it had Cooper tire. Cheaper. Nice move. I used the navigator to go to Grafton Park and it gave me wrong directions and I got lost. Called VW to find out that it would cost $300 to fix. I started having a leak in my sunroof that ruined the interior and when they supposedly fixed it I had to pay some other garage $60 to fix the leak that already caused damage. They gave me broken headphones for the movie system that only worked when it wanted to and had to buy a new remote that’s just the tip of what I had to put in the car. Enough said? Oh and now I’m getting harassing texts.
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June 2021 by Andrew Jordan
Bought a tahoe a year ago and still happy with my purchase. Everyone at the lot was nice and very helpful and knew what they where doing. And stood behind there products.
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April 2021 by Shawn B.
Ruuuuun. I wish I never went here. They don't do nothing to help you if you have problems with a car you buy from them. The mother constantly lies about her son's whereabouts. I called several times and was told by her that he wasn't in town and when I got to their place in Menands he was right there or pulling in not too long after getting there. Very dishonest people. I suggest staying away.
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March 2021 by Andy Rumpelt
Very clean and nice. I was just looking but seems like a nice place to buy a pre-owned car. Owner appears meticulous.
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November 2020 by Jason Muchnick
Never had the desire to write a car dealership review the moment I got it home, but I think this is a unique case.I think Mary and Zach are a mother-and-son duo, and they're both very nice, decent people. Sadly, that's hard to find in the car dealing industry. After many experiences with super slimy jalopy hawkers, it's downright refreshing to meet people who are sincere, not pushy, and respectful.They have a small lot, but they happened to have the truck I needed. It would seem they operate mostly in the $6-20k price range, and my truck was priced fair at $13.5k.It would seem their strategy is to find vehicles that may look a little dodgy on paper, but remain rock solid. Indeed, my truck has 3 previous owners and an accident on its record. But you know how that goes... it could have been a little fender bender from 2012 that has no bearing on the truck's mechanical condition today.The test drive is really what sold me. Despite the theoretical risks of a truck with a complex history, it literally drove perfectly. Nothing making weird noises. No suspension or brake parts apparently out of place. Appreciably decent cosmetic condition considering its age. I had to have it... so I took it! Clearly whomever is doing their repair work is doing it well.Even though I'm from CT, New York dealers are heavily regulated, and that meant passing New York state inspection. And inspection resulted in re-doing the rear brakes and the e-brake cable. No extra cost to me - they just sent me on my way with new rear brakes. That's awesome. They also did their best to clean the vehicle inside and out prior to delivery. I even noticed they used one of those "headlight restoration" products to make those 12 year old lenses a little brighter again. Nice touch, appreciate the attention to details. Not to mention the 30-day warranty and an explanation of the lemon laws, just for your protection.All that little stuff left me with a good feeling as a consumer. I mean, I consciously know I bought a used truck, but for a moment it felt like a brand new truck. That's good used car dealing.Thanks again Mary and Zach. God bless.
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August 2020 by Gordon Hagen
Great business. Great prices. Great customer service. Highly recommend
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March 2020 by Michelle Dow
I had an amazing experience at Palmer autos. My son had purchased a vehicle from Zach a few years ago and when my car finally died I remembered the great experience my son had here. Let me just say they went above and beyond for me. Zach knew what I wanted and was looking for and delivered that and more. He not only helped me with financi g but got me behind the wheel of my newer car in just a few days. I will forever be a customer!!! Thank you so much to everyone at Palmer Autos. You are all amazing!!!!
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February 2020 by Hector Perez
Great Customer service, would recomend there Business to anyone sceptical of small dealership purchases but they are 100% your goto for your automotive purchase...
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February 2020 by Pitbull Graphics
Great service worked with me had a car that day friendly cant say enough this place is the best. I would highly recommend
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February 2020 by aVisible Change
Bad place to be continued do not buy here.
