Storage Sense in Troy, NY, provides a variety of indoor and outdoor storage units, catering to the needs of the local community. With sizes ranging from small 5×5 units to larger self-storage options, customers can easily find the right space for their belongings. The facility is managed by a dedicated team that is committed to customer service, with staff members being described as pleasant and helpful. Recent reviews highlight the amazing new management, particularly noting the attentiveness of staff who genuinely care about their customers. One customer praised the assistance they received when switching units, expressing gratitude for the accommodating response, especially considering their knee issues. Cleanliness and ease of renting units are also emphasized as positive aspects of the facility. Overall, Storage Sense is recommended for its friendly and knowledgeable staff, convenient location, and commitment to providing a seamless storage experience. Customers are encouraged to reserve their units online for added convenience.
Very clean, well facility. Friendly personnel. Only issue I had was the increasing storage rent every year.
May 2026
I was having issues doing my rental online and Carlos swooped in and saved me! He was happy to help me. He is auper pleasant. He is absolutely fantastic!! Don't let that one go!
May 2026
Clean, secure conditioned facility. Staff was very helpful. Only complaint would be pricing Structure. Had three same sized units all with different costs.
