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March 2024 by Meghan
Always a good experience.
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February 2024 by shannon brannigan
The staff was super friendly and they were so quick getting the work done!
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December 2023 by Andrew Cooper
The folks who performed my oil change were quick, efficient, and communicated all the charges I was going to have before adding them to my tab. Radiator fluid was not something I’d ever been made aware of and apparently mine was like a dark sludge that was clogging up my system (I’ve had the car for almost 7 years and it hasn’t been changed). They explained the purpose of this fluid, the benefits of replacing it, and showed me the old versus new fluid to show that it really was old and needed swapping out. I immediately noticed that my heaters were pushing out much warmer air, which will be very nice for the next couple of months. My car also sounded quieter than it had in some time. They swapped out my back wiper as well for a couple extra bucks. Will definitely be going back and appreciate their friendly service!
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November 2023 by Barbara Dellheim
I went to valvoline for an oil change And then all of a sudden, they say will, we don't have the kind of oil that goes in your car so I said. OK so what do I do now? I said? Did you guys already taken the oil out? Did you start draining it? They said no, so I left and went to another Valvoline. The same thing they didn't have my oil. Now it's 5W20I don't understand how an oil Changing place doesn't have that oil but whatever but I asked him. I said you didn't drain anything and they said no. But something told me to check my oil when I was empty. Thank God I checked it. That was my experience with Valvoline.
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August 2023 by Ethan Benedict
Quick and professional service.Guys were thorough and knowledgeable.Service: Oil change
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August 2023 by Kevin Goldsmith
Great service. I dealt with Ron and he was a pleasure. Great service. Very helpful staff
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June 2023 by C and D Painting LLC
Got my oil changed, they checked my tire pressure and never put the caps back on, (the passenger side) didn't realize till I got home, check them before you leave.
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June 2023 by George Andrew Higgins
Fast convenient services. Sit in your car while the guys take card of your cars needs.
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June 2023 by Diane Hoffman-Jones
My tires were low on air, they put air in my tires, no cost, prompt and courteous, great experience.
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May 2023 by Timothy Johnson
Love that you get to stay seated in your car AND they call out all the maintenance they are preforming so not only can you SEE what they are doing you can HEAR it too. If your not glued to your cell phone that is. The workers here are very Knowledgeable and Friendly!P.s. they also preform New York State inspections!
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May 2023 by Josh Evans
A woefully careless and unprofessional staff. The first time I went here (a few weeks ago) was for an oil change, which itself was fine enough, until I got home and discovered that they had forgotten to replace one of the caps on my tire valve stem. Obviously, that’s a small thing — but still annoying and a symptom of carelessness.Then, this past Friday, I stopped in to schedule a vehicle inspection. Later that day, I got a call back to reschedule because they had scheduled me (and apparently several other people) for Memorial Day (for which they were closed). We rescheduled for Tuesday at 9 (today).I showed up a little before 9 today, only to be informed that they had no inspector on-site and inspections wouldn’t start until 10. This, despite the fact that I was told by the person who called me that they could do the inspection at 9 AND that my name and number were printed right on their schedule at 9.The staff was incredibly rude and made no effort to apologize or take responsibility for the mistake of their business.As I type this, I’m at a Jiffy Lube in Latham that is 100% more friendly and professional — not to mention can get inspections in same-day.Every Jiffy Lube location I’ve ever been to has always been fantastic. I should’ve never made the mistake of going elsewhere for the sake of a more convenient location.
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May 2023 by J T Zito
Went in for an inspection, in and out in 20 minutes flat. Wonderful service, didn’t try to sell me anything.
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April 2023 by Nicholas Kolor
As someone who:1) doesn't know jack about cars2) gets very nervous with going to new places3) hates looking like an idiot,the professionals at this Valvoline location are FANTASTIC! I drove up outside the location and a friendly face walked over and asked what I was looking for help with. He then guided me into the bay and kindly explained everything to me. I wasn't pressured into getting any extra services that I didn't need, I wasn't expected to know when to turn the car on and off, and I was gently reminded to turn the lights off to conserve battery. Nobody gave me a hard time for having waited longer than I should have to get my oil changed, which is something I was worried about. The experience overall was great and I recommend these great guys 100%
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March 2023 by ladyluck59 Williams
In and out service. Great team working there. Excellent service
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March 2023 by Carlos K. Garcia
A pleasure to see the energetic and enthusiastic employees here. I brought my car in for an oil change as I'd done with my previous vehicles, and the work was performed adequately and quickly. The staff seemed knowledgeable and was courteous.
