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November 2023 by Franklin Rings
Their pharmacy opens at 9 AM, not 8 AM.
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November 2023 by A K
Tell you that your meds are ready for pick up and not even ready. Not good pharmacy if you needs meds. YOU will be waiting a long time.
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September 2023 by Ricky R.
The staff at this particular location are all very friendly and do their job well. However, Walgreens policy has gotten me to a point that I will never shop with them again. They charge for medication that I have $0 copay for at any other pharmacy. If that isn't bad enough they wanted my ID to return a $20 pair of headphones that I just bought and had clearly been sold and returned once already. They were broken just like that policy. I had my receipt and used my rewards account. You can't have my ID for a 20bdollar return.
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September 2023 by Tabitha Linen
Nothing but a run around with this pharmacy. Horrible there either usually always closed because there is no one to work the pharmacy ,They’re never stocked with medication but when you called to make sure they have it in stock because your son should not be going off of his medication it can hurt him. They tell you they can’t tell you if it’s in stock because it’s a controlled substance like what am I going to do with the information if it is in stock besides call the doctor to get my son’s medication refilled. Absolutely ridiculous horrible moving elsewhere. Also called different Walgreens and they were able to give me the information but yet the person at the one in Troy on 2nd Ave was not able to give me the information weather the medication was in stock ridiculous so obvious he just didn’t want to check and do his job!!!!!!!!!!
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June 2023 by Michael Palmer
When Jenny was there the pharmacy was run excellently! A few weeks back I had a couple scripts and one for my wife. I patiently waited on hold, finally got to speak w someone approx 20 min plus. I askd if the 3 scripts were ready, I was told yes “all set” I specifically askd for one med and I also was told yes all set. I get home from pharmacy to open bags and find one script for myself and one for my wife. I wait on hold another 20 mins, i was told I’m sorry “it’s been one of those days I’ll hv it ready for you in ten minutes. When I had gotten home, changed into cozy’s had my house slippers on. Went back to drive through to get my script. There was a sign that says closed pls go inside? I again wait another 20 min to be told I need photo I’d! So drive back home to grab license! I was just there, had just picked up scripts! Is there no common sense anymore?Don’t even know what to say anymore?!? It’s like everything is a battle?! Walgreens in burg used to b my go to, not anymore! Changing just like the rest of lansingburh, sad! To have to see signs at businesses about pls not littering, us Trojans. Took pride in our neighborhoods, what’s being allowed to go on now, it’s unacceptable. Oh and snowman’s, don’t get me going, the line is 3 blocks long. And have to wait in fear you’ll get shot! Yep keep sending everyone to ny, you watch their won’t b anymore true ny’rs left. Cali lost 400k people last year to ny’s 300k. Ny will be know and compared to cali! The land of “vote for me” I’ll give you and your 7 yr old children cell phones, medical, dental, housing, electricity don’t forget the 65” flat screen tvs boxes on curb every mon! I don’t even hv a 65” tv! The help at Walgreens matches the clientele now= no common sense. I have a bunch more words I could use to describe Walgreens now. It now feels like walking into Walmart 2.0! I had to disinfect my house slippersThe employees don’t know anything about some of us originals, instead they now treat everyone the same like sh*€#t
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April 2023 by Janette Chandler
This pharmacy has very poor customer service they don't care and shows ive been going here since 2012 when it was right aid and what a difference the staff here seemed like they dont like their job and it's your fault there's one pharmacy lady her name is Brittany not sure if iam spelling it she has been rude and passive aggressive with us
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January 2023 by Jack Furlong
Its a good Walgreens. Very easy to get in and out of. Friendly staff.
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December 2022 by Kassandra Gaunay
Absolutely horrible. Never get photos printed here. They do the worst job ever with them. They expect me to pay for that...then they tell me it's out of their control...that looks like more than black streaks
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November 2022 by Nicholas Kolor
The pharmacy is great both at the drive through and in-store. The techs are very nice and patient, and the docs happily answer any questions you have in detail.
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November 2022 by Jiawen Liu
For anyone going to the store to take passport style photos: the won’t give you the digital copy
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October 2022 by Sandra Westhead
Great pharmacy for COVID drive they testing!
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August 2022 by Linda Carrigan-Deerfield
New to the neighborhood, so I chose them to be my pharmacy. BIG MISTAKE! Had to call them to see if new prescription was ready, arranged to get it next day. When I got there they had reshelved it, (their rule- 13 days after filling) but was only 12 days! Told them I would not be doing business with them from that point on. Fast forward 3 weeks, I have set up service at the CVS 14 blocks away and am trying to have a script filled, BUT Walgreens had already filled it (once again no notification!) Walgreens put my pharmacist on hold for 45 minutes, and would not answer the call. So I drove the 14 blocks, reiterated my decision to not do business with them and asked (ok, demanded) that they reshelve the medicine! FINALLY! Done with them! Would not recommend this place to anyone! Would give 0 stars if possible!
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July 2022 by Fried Taters
The store is fine. The older blonde/grey woman at the pharmacy is rude every time I come here. It takes over an hour every time I come to pick something up and every time I have to interact with her she’s miserable. Have someone else deal with customers if she doesn’t like the public that much.
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February 2022 by Judith Quinones
Good location
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January 2022 by Elizabeth Rotondi
Took over an hour to get my booster shot. I was on time for my appointment and four people ahead of me!
