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“Fast, quality service, especially by fill in Mgr. from their Rome store. But I am really bothered by so many adds while using my android phone- especially inserted adds in the middle of texting- as if sent by person texting me!!”
10AM - 7PM
1122 Mohawk St Unit 11, Utica
Electronics
“I use these for my business and for my employees, had a problem with my old phone and stopped in to resolve it. Found out I needed a newer phone and was surprised by the customer service I received. I recommend this location to resolve any problem and get new phones. Never had this level or friendliest service from the V service.”
“The Metro by T-Mobile in the Hannaford Plaza, Utica, is the best phone store I’ve been to! The customer service here is incredible—the staff are welcoming, patient, and really go above and beyond to help. They took the time to show me different devices, explain the plans in detail, and made sure I found something that fit both my needs and budget.
When I picked my phone, they set it up right there in the store, transferred all my information, and walked me through everything step by step so I didn’t leave confused. The device works great, the service has been reliable, and I left feeling confident about my purchase. It’s rare to find a store where you don’t feel rushed or pressured, but here they actually care about making sure you’re satisfied. If you need a new phone or plan, I highly recommend stopping at this Metro location in Hannaford Plaza—you won’t be disappointed!”
10AM - 7PM
1143 Mohawk St, Utica
Electronics
“I can’t speak for no one else, but I could highly recommend Aaron’s Hands Down’ Ashley gives the best customer service. I’ve been with them for two years now never had an issue. They always take care of me. Thank you so much!! 😁👏🏼..”
Electronics
Electronics
Electronics
Electronics
“Friendly and kind service.......haven't had any issues with our phones........i love my phone although they wanted me to get a different phone?I still love my Stylo 5......Thanks Again!”