Jackson Hewitt Tax Service in Utica offers year-round support for individuals needing expert tax preparation services. Located at 1155 Mohawk St. in Kmusic Plaza, the business guarantees clients their Biggest Refund and provides a Lifetime Accuracy Guarantee. Many customers appreciate the friendly and professional staff, highlighting the efficiency of the tax preparers who ensure a smooth experience. Regular clients express satisfaction with their interactions, noting the pleasant demeanor and knowledge of the tax representatives. However, some long-time customers have raised concerns about rising fees since Jackson Hewitt became a corporate entity, particularly affecting seniors and those on fixed incomes. Despite these concerns, reviews consistently praise the team's commitment to answering questions and providing thorough service. Overall, Jackson Hewitt aims to help clients navigate their tax needs, and potential customers can call or visit online to learn about filing options.
Very helpful and genuine company. Anna Rogers has a lot of experience and she seemed really nice, patient, and helpful. I was able to understand the process of filing taxes.
April 2026
Anna Rogers was knowledgeable and professional. I was in and out in 45 minutes and she reviewed everything in detail… Plus, I got a great refund
April 2025
Been using Jackson Hewlitt for years. Never any problems. they're very personal. Very good that explaining the tax system and the parts that apply. I've always been very satisfied. I would definitely give them a five-star review! Never disappointed.
