Monro Auto Service and Tire Centers offers dealer-quality auto maintenance and repair services. Customers appreciate the comprehensive care provided, which includes vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. The expert technicians at Monro also specialize in tire changes, using top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman. Reviews highlight the amazing service and friendly staff. Although the shop can be busy, they efficiently get customers in and out without hassle. Many have praised the team's quick response to various issues, such as fixing an oil change flap in under a minute or addressing flat tires promptly. One customer noted the kindness of the staff, who patched a tire for free during a stressful day. Another mentioned a reasonable price for new tires after a flat, appreciating the lack of upselling. Overall, Monro Auto Service and Tire Centers is recommended for anyone seeking fast, reliable, and personable car service. The commitment to customer satisfaction and quality automotive care makes it a top choice for drivers in need of assistance.
I highly recommend the services at the N. Genesee St, Utica, NY location. The ease of doing business there is fantastic. I have stopped there several times in the past and have always been met with fair, friendly and great service. This week was no exception. Thank you Monroe for showing how customer service should be done.
June 2025
everything was fast, high quality. The staff is friendly, I recommend
May 2025
Needed patch repair while traveling from Ohio. Very friendly and got us back on the road quickly!
