Papandrea's Quality Motors in Utica, NY, offers a hassle-free car shopping and service experience. The business features a selection of high-quality, well-maintained vehicles including cars, pickups, vans, and SUVs, all available without the need for long drives or complicated negotiations. Customers appreciate the relaxed atmosphere, friendly staff, and honest approach, with no pressure to buy or unnecessary work performed. The team is known for their honesty and going the extra mile to ensure customer satisfaction. The service department is praised for quick, helpful, and friendly inspections, with skilled mechanics who consistently provide reliable repairs. Many customers highlight the excellent customer service, noting that staff members are knowledgeable, fair, and friendly. The overall experience at Papandrea's is described as pleasant and trustworthy, with many customers planning to return and refer friends and family. Whether shopping for a vehicle or needing repairs, customers feel confident in the honest, respectful, and professional environment that Papandrea's Quality Motors provides.
I’d recommend this shop to anyone. They are honest and fair. They were great with my wife’s car and mine. They don’t go into a repair replacing everything just to run up the cost. They diagnose and talk with you about the options for your problem, with their honest opinion. Thanks for everything!
November 2023
One of the few places that don't over charge or try to get unnecessary work done, they're always honest and even go the extra mile sometimes. Definitely recommend them over any of local shop
November 2023
Always honest, fair, and prompt. The best around. I recommend these guys to everyone.