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“The Garrison NY USPS office is the best postal experience I have ever had. Rachel and the rest of the team are friendly and knowledgable. During busy times, and even during this incredibly stressful quarantine, I can always rely on the post office to help me out. They are just simply fantastic. A real plus to the Garrison community, so THANK YOU!”
“I had a recent issue with packages I was expecting not arriving, and the staff at the Salisbury Mills post office went above and beyond to help me figure out what had happened. In particular, the postmaster was incredibly kind and helpful in dealing with the issue. The problem arose from 2 incorrect shipping labels that had my address wrong, and I’m not sure if that was due to my own error or if it was an issue with my PayPal account auto filling in my address wrong, but in any event, the issue wasn’t the fault of the post office and I truly appreciate all of their help in finding out what had happened. I’ve lived here my whole life and I’ve liked and respected all of the employees over the years, and the current staff is no exception. Thank you again, I truly appreciate it!”
“Just wanted to say thanks to Daryl and Aaron for helping me today when I had a Question about completing a COA. Daryl was very accommodating and my question was answered and my problem was solved. I am very grateful with the kindness and professionalism I was given by both of them.”
“Always met with helpful and pleasant staff. They are friendly and kind hearted, always ready to guide me in best procedure for what I need to accomplish. Never had an unpleasant experience.”
“This is a nice, small, old school post office with a very friendly, helpful person behind the counter. I’d rather go here than any other post office in the area. It’s closed for lunch, but other that…it’s perfect.”
“Maybe the most helpful, friendly, and kind employees in any USPS office. Super nice and easy to work with. The passport appointment with photo services was a breeze.”
“My childhood post office! And it still is my post office! Pete, Tim, Ruth...through the years, the mailmen and women have been kindly and real. Whenever I get my mail, it always is a meaningful experience. There still is a huge amount of decorations that were there from my childhood, from the same exact plastic bench to some of the posters I think, to the placement of the bulliten board and table and trash can. It's just arranged the same way. It's incredible. Furthermore, they still give out Dumb-Dumb lollipops, in the same plastic lollipop-holder, just like they did during my childhood. Good times. It just feels exactly the same, like nothing changed! It's a great reminder to me that my childhood never left. God bless everyone there!”
“I’m extremely surprised to see the low score on reviews. This US postal office employees are well educated, polite and helpful. Even a clerk greeted you so professionally every time to every customer. I think his name is Michael. Lots of parking available.”
“I had an experience today with a USPS carrier named Ash that deserves to be recognized.
I happened to be outside when she came by and asked about mail I had placed on hold for the past five days, expecting it would all be delivered today. She wasn’t aware of it at the time and explained it would likely come with my regular carrier on Monday. While I was disappointed, I understood.
What happened next completely changed my perspective.
Later that same day, on a Saturday afternoon, Ash returned on her own time to make it right. I wasn’t home, but she delivered all of my held mail and left a handwritten note that read, “Sorry, I didn’t check the hold mail, it was my mistake, so I had to fix my mistake.”
That kind of ownership is incredibly rare. No excuses, no passing it along, no waiting until Monday. She took full responsibility and went out of her way to correct it immediately.
In a world where it’s easy to do the minimum, Ash chose to go above and beyond. Her work ethic, integrity, and pride in what she does are exactly what great service is all about. She turned a small inconvenience into a memorable, positive experience.
USPS is fortunate to have someone like Ash representing them. She sets a standard that others should strive to follow.”
“I have a post office box at the United States Postal Service in my area. It's inexpensive. You have a choice on how you want to pay for your box. You can pay once a year or twice a year like I do. I pay once every 6 months.”
“Some post offices can be a nightmare, but the Washingtonville Post Office deserves a solid FIVE STARS!
Having been stationed and worked with various branches, I can confidently say the service here feels more like a privately owned family business than a typical post office. The staff is incredibly professional, efficient, and genuinely cares about their customers.
I have no obligation or relation to write this review—I’m just truly blown away by their outstanding customer service! If every post office operated like this, mailing and shipping would be a dream.
Special shoutout to Yvonne and Ruben for going above and beyond!”
“Excellent post office. Brand new facility. You can either mail it yourself or go in and the Postal worker will help you.
The staff is exceptional. It's extremely well stocked with boxes & other mailing items like bubble envelopes, etc.
Google does not bring you to the building or to the entrance. Go a bit further down the hill. The entrance is the first entrance on the right as you come around the road to the building - it's a ONE WAY! Google is bringing you to the exit & IT'S ONE WAY - THE WRONG WAY!”
“I live in town but I’ve been coming to the village P.O. recently to avoid the horrible service at the town P.O. the environment is the complete opposite, you don’t feel like you’ve entered the lair of the soup nazi.”
“New Windsor post office is the best local post office I’ve ever encountered. The delivery people are friendly, the post office employees are very kind and willing to work with you, and they are able to adjust during extenuating circumstances. I’ve been waiting for over two weeks for my package to leave IL, and I received it less than two hours after New Windsor post office received it from the area distribution center. Can’t thank them enough for their impeccable service”
“I sent out 2 day priority envelope and it go there on time they always send them out on time always happy with their service and the variety of stamps they have.”
“Hilda is very helpful and patient helping me with the finger printing. For those who need to do the finger printing, please note that the service is only available 9am -2 pm. The post office is very clean and organized. I had a very good experience here.”
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“Numerous times stopping in to buy stamps or ship out packages or using indoor or outdoor mailboxes. Staff members friendly and courteous and professional. Sometimes there are long lines especially when it gets busy. Overall experiences have been good.”